Telco Sales Coordinator

@ JB Hi-Fi

About JB Hi-Fi

At JB Hi-Fi, we are one of Australia’s largest and most trusted retailers. Our team is passionate, knowledgeable, and down-to-earth. We offer technology, consumer electronics, home entertainment, and appliances at great prices through 300+ stores, online, and our commercial division.

Why Join JB Hi-Fi?

Join a fast-paced, diverse environment with competitive remuneration, sales commission, extensive training and development, and fantastic employee discounts. Enjoy benefits like paid parental leave, hybrid working models for eligible roles, and a commitment to sustainability.

Job Description

As the Telco Sales Coordinator, you will assist the Store Management team with storewide objectives, focusing on the Communications department. Your responsibilities include achieving sales and profitability targets, training and coaching the Communications Team, maintaining merchandising standards, and ensuring compliance with legislative and safety standards.

Key Responsibilities

• Support communications team to meet sales targets.
• Provide ongoing training, coaching, and feedback.
• Maintain high merchandising and compliance standards.
• Oversee cash handling and EFTPOS operations.
• Work independently and as part of a sales team under pressure.

Qualifications

Proven retail experience, broad Telco knowledge, customer service expertise, and cash handling skills including EFTPOS proficiency are required. You should thrive in a casual, fun atmosphere, work both independently and collaboratively, and manage pressure effectively.

Key skills/competency

• Retail
• Telco
• Customer Service
• Sales
• Training
• Coaching
• Compliance
• Merchandising
• Cash Handling
• EFTPOS