Administration Team Member

@ JB Hi-Fi

About JB Hi-Fi

At JB Hi-Fi, we are one of Australia’s largest and most trusted retailers. Our team is passionate, knowledgeable, and down-to-earth, dedicated to bringing the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

Why Join JB Hi-Fi?

Enjoy a fast paced, diverse work environment with competitive remuneration, sales commission incentives, career opportunities, training and development, employee discounts, and flexible working models including hybrid arrangements.

Role Overview: Administration Team Member

This role focuses on providing consistent administrative support for the Home Delivery Centre (HDC) to ensure effective customer service and operational excellence.

Key Responsibilities

• Collaborate with team and stores to deliver exceptional customer service.
• Manage processes and systems including supplier book-ins, purchase orders, store replenishments and customer collections.
• Coordinate processing of customer deliveries, orders, and store replenishment efficiently.
• Adhere to compliance, safety standards and incident reporting requirements.
• Maintain quality records management and data integrity.
• Process online and commercial orders within defined timeframes.
• Build effective relationships with internal and external stakeholders.
• Pursue continuous learning through online platforms and other development opportunities.

Qualifications

• Year 12 education
• Minimum 3 years warehouse experience
• Proficient in Microsoft applications
• Weekend availability

Additional Information

If you are interested in this exciting opportunity with JB Hi-Fi, please click apply and upload your CV. All applications are strictly confidential.

Key skills/competency

• administration
• customer service
• warehouse experience
• process coordination
• order processing
• data integrity
• Microsoft applications
• compliance
• delivery coordination
• stakeholder engagement