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Administrative Assistant - Retail Banking

James Search Group

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Original Job Summary

About the Administrative Assistant - Retail Banking Role

We’re excited to partner with a leading retail bank seeking a motivated Administrative Assistant to join their team. This fantastic opportunity is ideal for an early-career professional looking to gain exposure to the banking industry with a fast-paced, customer-centric environment.

About Our Client

A well-established retail bank known for its commitment to personalized financial services to individuals and businesses. The bank emphasizes innovation and exceptional customer service to ensure a positive client experience and seamless operations.

What You’ll Be Doing

  • Provide administrative support to banking managers and departments.
  • Schedule meetings, prepare reports, and manage correspondence.
  • Assist in preparing and filing client documentation confidentially.
  • Handle customer inquiries related to account management and bank services.
  • Coordinate office operations including supplies and equipment management.
  • Prepare presentations, memos, and reports for senior management.
  • Support special projects and other management tasks.
  • Maintain client databases and internal records for compliance.

What We’re Looking For

  • 1-4 years experience in administrative support or office management.
  • Bachelor’s degree in Business Administration, Finance or related field is a plus.
  • Strong organizational, multitasking, and communication skills.
  • Proficiency in Microsoft Office Suite and other productivity tools.
  • High attention to detail, confidentiality, and professionalism.

Why This Role?

  • Join a reputable retail bank that values customer service and operational efficiency.
  • Gain dynamic, customer-focused banking experience with growth opportunities.
  • Enjoy competitive base salary with performance-based incentives.
  • Benefit from a comprehensive package including healthcare, retirement, and PTO.
  • Be part of a diverse, inclusive, and supportive team culture.

Key Skills/Competency

Administrative Support, Customer Service, Microsoft Office, Organization, Multitasking, Communication, Scheduling, Data Management, Office Operations, Confidentiality

How to Get Hired at James Search Group

🎯 Tips for Getting Hired

  • Research James Search Group's culture: Understand their values and client focus.
  • Customize your resume: Highlight administrative and banking experience.
  • Apply with keywords: Use terms like Microsoft Office and organization.
  • Prepare for interviews: Focus on multitasking and customer service scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review MS Office functions thoroughly.
Practice report and presentation software.
Familiarize with common banking software.
Brush up on data management tools.

Behavioral Questions

Describe handling multiple priorities simultaneously.
Explain conflict resolution with customers.
Discuss teamwork in a busy environment.
Share an example of maintaining confidentiality.