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Senior Product Manager

ITRS

HybridHybrid

Original Job Summary

About ITRS

At ITRS, we make society's critical technology work by delivering automated and holistic IT observability solutions. Trusted by 90% of Tier 1 capital markets firms, our platform is designed for the most demanding and regulated industries. Join a team where culture, impactful work, and growth opportunities come together.

Scope of Role

We are seeking a Senior Product Manager with expertise in AI-driven observability, IT automation, and financial services operations to lead the development and adoption of our next-generation AI-powered monitoring and automation platform.

Key Responsibilities

  • Product Strategy & Vision: Define and execute the product strategy for AI-driven observability and automation, aligning capabilities with banking IT, trading platforms, and real-time transaction monitoring.
  • AI & Observability Product Development: Collaborate with engineering and data science teams to build an AI-driven platform using telemetry tools (Kafka, OpenTelemetry, Fluentd), streaming analytics (Flink, Spark), AI frameworks (AutoGPT, LangChain, MLflow, TensorFlow) and automation tools (Terraform, Ansible, ServiceNow).
  • Customer & Market Engagement: Work closely with financial services clients to develop use cases for AI-driven observability, fraud detection, and self-healing infrastructure, and represent ITRS at industry events.
  • Go-to-Market & Commercialisation: Develop pricing models and partner with marketing and sales teams to deliver compelling product messages and pilot programs for key clients.

Required Experience & Skills

  • 5+ years of product management in observability, AI automation, AIOps or IT operations for financial services.
  • Deep understanding of banking IT architectures, trading systems, risk management and fraud detection.
  • Expertise in AI-driven monitoring, predictive analytics or automation tools.
  • Hands-on experience with telemetry data, infrastructure monitoring tools, AI/ML frameworks, and automation technologies.

Additional Benefits

  • Health Insurance and Dental Health Cover
  • Employee Assistance Programme
  • Pension
  • Flexible Hybrid Working
  • Enhanced Parental Leave, Travel Insurance, Life Assurance, Income Protection
  • Referral Bonus, Buy and Sell Holiday, Training Reimbursement

Key skills/competency

  • AI-driven observability
  • Product strategy
  • IT automation
  • Financial services
  • Telemetry ingestion
  • Streaming analytics
  • AI/ML frameworks
  • Automation tools
  • Customer engagement
  • Go-to-market

How to Get Hired at ITRS

🎯 Tips for Getting Hired

  • Customize your resume: Align skills with AI, observability and automation terms.
  • Highlight relevant experience: Emphasize work in financial services and IT operations.
  • Research ITRS culture: Understand their mission and recent news.
  • Prepare real examples: Showcase problem-solving in product management.

📝 Interview Preparation Advice

Technical Preparation

Review telemetry ingestion tools and frameworks.
Practice AI/ML anomaly detection techniques.
Refresh skills in streaming analytics platforms.
Study cloud infrastructure and automation tools.

Behavioral Questions

Describe a challenging product pivot experience.
Explain teamwork in cross-functional projects.
Detail handling client feedback effectively.
Share an example of strategic decision-making.