Solutions Consultant

About Iterable

Iterable is the leading AI-powered customer engagement platform, empowering brands like Redfin, SeatGeek, Priceline, Calm, and Box to create dynamic, individualized experiences at scale. Our platform activates customer data, designs seamless cross-channel interactions, and optimizes engagement with enterprise-grade security and compliance. Trusted by nearly 1,200 brands in 50+ countries, Iterable drives growth, deepens customer relationships, and delivers joyful customer experiences.

Our success is built on extraordinary people and core values: Trust, Growth Mindset, Balance, and Humility. We foster innovation, collaboration, and inclusion, earning recognition as one of Inc’s Best Workplaces and Fastest Growing Companies, Forbes’ America’s Best Startup Employers, Wealthfront’s Career Launching Companies, and a top 10 ranking on Top 25 Companies Where Women Want to Work.

With a global presence including offices in San Francisco, New York, Denver, London, and Lisbon, along with remote employees worldwide, we are committed to a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply and shape the future of customer engagement with us.

How You Will Make a Difference as a Solutions Consultant

The Solutions Consulting team at Iterable comprises motivated, tech-savvy communicators and team players who significantly impact the entire organization. This pre-sales role bridges Sales, Product, Engineering, and Marketing, positioning you as both a product expert and a thought leader driving the future of the Iterable platform.

You will continuously learn and apply a broad range of skills, collaborating with diverse internal and external teams. Your role involves guiding marketers, tech teams, product managers, and C-level executives to unlock the full value of the Iterable platform. We seek intellectually curious teammates willing to embrace challenges while embodying our core values of Humility, Trust, Growth Mindset, and Balance.

You'll hone your sales and technical presentation skills daily by understanding prospects' goals, crafting tailored solutions, and providing valuable feedback. You will demonstrate the Iterable platform's power and value through creative brainstorming, critical thinking, and problem-solving. Beyond sales presentations, you'll tackle various situations, including internal education and technical projects.

Embracing our Growth Mindset value, Iterable supports everyone’s professional development. If this Solutions Consultant role excites you, we encourage you to apply, valuing your skills beyond the job description.

What You'll Get To Do:

• Collaborate with Enterprise Account Executives to assess prospect challenges, devise critical solutions, and strategize presentations.
• Generate excitement for the Iterable platform by delivering compelling, tailored technical demonstrations to diverse audiences.
• Investigate prospects' technical landscapes to recommend seamless integration strategies.
• Support prospects from initial scoping through successful handoff to the Professional Services team.
• Play a crucial role in closing significant SaaS enterprise deals.
• Liaise with internal teams to deliver new features and drive platform adoption.
• Continuously invest in your career through professional development opportunities aligned with organizational growth.
• Have opportunities for on-site visits with prospects when necessary.

What We Are Looking For:

• 2+ years in a similar presales role, preferably within SaaS and/or MarTech.
• Technically curious and self-motivated – passionate about learning.
• Strong understanding and knowledge in any of the following areas, particularly in the Martech ecosystem: Mobile Integration/SDKs, APIs, Data Flow/Integrations, MarTech Stack Ecosystem.
• Demonstrable strong verbal and written communication skills.
• Team players who are willing to constantly iterate and drive results.

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

Key skills/competency

• Pre-sales
• SaaS
• MarTech
• Customer Engagement Platform
• Technical Demonstrations
• API Integration
• Mobile SDKs
• Data Flow
• Enterprise Sales
• Problem-solving