Information Management Specialist

Overview

ITC Federal is seeking an Information Management Specialist to support the organization’s information governance, records management, and data management initiatives. This role ensures the proper collection, organization, storage, retrieval, and protection of information assets in accordance with company policies, regulatory requirements, and industry best practices. The Information Management Specialist will collaborate with cross-functional teams to maintain data integrity, improve information workflows, and support compliance and operational efficiency within ITC Federal, LLC.

ITC Federal, LLC connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

This is a remote/telework position offering comprehensive benefits including Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, and 3 weeks' Paid Time Off.

Responsibilities

• Develop, implement, and maintain information management policies, procedures, and standards
• Organize and manage electronic and physical records in accordance with retention schedules
• Ensure compliance with applicable federal, state, and organizational records management regulations
• Maintain and update document repositories, databases, and records management systems
• Support audits and compliance reviews by providing required documentation and reports
• Monitor information lifecycle processes, including creation, storage, retrieval, archiving, and disposition
• Provide training and guidance to staff on records management and information governance best practices
• Coordinate with IT and cybersecurity teams to ensure data security and access controls
• Identify opportunities to improve document workflows and automate information processes
• Assist in the development of reporting dashboards and metrics related to information management
• Support special projects and process improvement initiatives

Qualifications

Required:

• Bachelor’s degree in Information Management, Library Science, Business Administration, Information Systems, or related field (or equivalent experience)
• 3+ years of experience in records management, information governance, or data management
• Knowledge of records retention policies and regulatory compliance requirements
• Experience working with document management systems or enterprise content management platforms
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational skills with high attention to detail
• Excellent written and verbal communication skills

Preferred:

• Experience supporting federal or government environments
• Familiarity with information governance frameworks and standards
• Experience with SharePoint, document repositories, or case management systems
• Records management or information governance certifications (e.g., CRM, CIP, etc.)
• Knowledge of data privacy and cybersecurity best practices

Key skills/competency

• Information Governance
• Records Management
• Data Management
• Regulatory Compliance
• Document Management Systems
• SharePoint
• Microsoft Office Suite
• Data Security
• Workflow Automation
• Auditing & Reporting