Cloud Engineer

Cloud Engineer at ITC Federal

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

Job Overview

Analyzes functional business requirements and implement specifications for functional business and technical needs. Provide identification/fixing for the problems within existing systems design implementation of new systems, enhancement of existing systems and participates in continuous analysis for performance, process and security improvements; development and build of next generation IT systems. Responsible for understanding the needs of the customers and the realities of FedRAMP available IT products, and creating requirements that will allow implementation by the architecture and engineering team and COTS products. Must possess experience of system engineering in one or more areas including computer languages, operating systems, or DevOps.

Responsibilities

• Manage cloud based IT system infrastructure and processes
• Provide second level problem diagnosis and resolution of problems
• Provide support for the implementation, troubleshooting and maintenance of customer IT Systems
• Flexibility and adaptability to handle competing work demands
• Requires limited supervision, self-starter, strong time management skills
• Independent problem solver with troubleshooting, decision making and analytical
• Accuracy and attention to detail, must have organizational skills
• Able to work and interact with others in a structured / team environment
• Verbal and written communication skills
• Demonstrated ability to communicate to nontechnical audience on technical issues
• Operating master consoles to monitor the performance of networks and computer systems
• Coordinating computer network access and use
• Coordinating with other engineering groups to ensure proper network operation and subnets

Qualifications

Required:

• Support cloud based systems in AWS and Azure
• Requesting & installing secure certificates, enabling Global Security using LDAP registry and setup of SSO using SPNEGO and SAML
• Good UNIX shell scripting skills with some exposure to emerging DevOps tools such as Ansible
• Develop, code, test, and debug new Ansible Playbooks and recipes or enhancements to existing software
• Evaluate new products and technologies, and provide recommendations to enhance current environment
• Perform Linux administration support activities
• Advanced troubleshooting skills including analyzing log & trace files, opening service requests, collecting documentation, working with Vendors, and driving problem resolution.
• Ability to create support documentation & written procedures for routine and non-routine tasks.
• Ability to coordinate configuration changes, installs, & upgrades with application owners – including planning, scheduling, status reporting, & following company change control procedures.
• Ability to lead in 3rd Party team coordination, communication, and audit review of environments installed and processes used.
• Minimum of 3- 4 years of experience in Installation, Configuration, and administration of UNIX/Linux based systems
• Ability to work with all levels of staff within and outside of IT and outside the organization.
• A self-starter able to work independently but comfortable working in a team environment.
• Good analytical and problem-solving skills.
• Dependable and flexible when necessary.

Preferred:

• Certifications in AWS, Azure, Ansible, any of the DevOps stack

Work Environment and Physical Demands

Candidate must be able to function in general office environment.

Key skills/competency

• AWS Cloud
• Azure Cloud
• Linux Administration
• UNIX Shell Scripting
• Ansible Automation
• DevOps Practices
• System Troubleshooting
• FedRAMP Compliance
• Network Operations
• Identity Management (SSO/LDAP)