Business Analyst

Business Analyst at Irth

Boréalis joined Irth Solutions in October 2025, bringing a single SaaS solution to oversee all stakeholder management activities and strengthen environmental, social, and governance (ESG) aspects of operations. Our software helps clients build lasting, trust-based relationships and positively impact communities, local economies, and the environment.

We are seeking a Business Analyst to work closely with our Projects Director and Account Directors. This role is responsible for implementing Boréalis software for our diverse client base.

We are looking for individuals who:

• Find creative problem-solving fulfilling and challenging
• Are self-motivated and eager to learn
• Thrive in a dynamic & collaborative environment and are comfortable with ambiguity
• Have a clear, professional, and informative communication style
• Are interested in building technical skills and learning about SAAS, KPIs, and more
• Are creative, organised, and not afraid to take the lead!

Responsibilities

As a Business Analyst, your key responsibilities will include managing Boréalis implementation projects:

• Assess and understand clients' business objectives.
• Identify and collect customer requirements, then map their business processes.
• Identify the best solutions to integrate clients' business processes into the Boréalis software.
• Organize and conduct meetings and work sessions with clients, producing agendas, dispatching activities, and monitoring progress.
• Formalize project information in various onboarding documents.
• Configure the software in accordance with identified requirements.
• Manipulate and organize data, and prepare imports in case of data migration.
• Maintain project statuses to reflect implementation progress and keep managers and clients informed.
• Identify risks and issues around projects and implement mitigation solutions.

You will also identify and integrate innovative, solution-oriented approaches:

• Suggest sound workarounds tailored to client contexts to meet agreed service levels.
• Maintain implementation projects' progress within budget and on time.

Furthermore, you will develop and maintain a relationship of trust between customers and Boréalis, engaging with clients on topics that help Boréalis grow its roots. You will also develop an in-depth understanding of Boréalis over time and help develop and maintain a continuous improvement approach to everyday issues.

Requirements

• Diploma in IT, Communication, Management, or Administration.
• At least 3 years of experience in a relevant area.
• Good understanding of corporate social responsibility (CSR) challenges is a plus.
• Experience in Project and/or Account management, preferably with large corporations.
• International experience, or Mining / Oil/Gas experience, or SAAS experience will be considered an asset.
• Fluent in English.
• Very good communication skills, with a client-oriented profile.
• Adaptable: available to work atypical working hours, ready to work with foreign language teams.

Benefits

• 100% telecommuting / 100% remote position.
• 37.5-hour week, Monday to Friday.
• Flexible schedule.
• 3-month probation period.
• Group insurance after probation period.
• Possibility of RRSP participation after probation period.
• Be part of a dynamic, international team.

Key skills/competency

• Business Analysis
• Project Management
• Software Implementation
• SaaS
• Stakeholder Management
• Requirements Gathering
• Data Manipulation
• Problem-Solving
• Client Relations
• ESG (Environmental, Social, Governance)