Data Entry/Document Specialist

About Iron Mountain

At Iron Mountain, we believe that work, when done well, makes a positive impact for our customers, our employees, and our planet. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner with over 225,000 customers globally to preserve invaluable artifacts, extract more from inventory, and protect data privacy in innovative and socially responsible ways.

Iron Mountain is seeking a motivated Data Entry/Document Specialist to join our Operations team in Dallas, TX. This role is crucial for ensuring the secure, accurate, and high-quality conversion of physical documents into digital assets, serving as a critical link in our information management services. This position offers a great opportunity to gain experience in data integrity and digital transformation.

What You'll Do (Responsibilities)

• Process and prepare a high volume of hard copy records for scanning, ensuring all documents are correctly sorted and prepped for efficient conversion, including identifying form types and applying appropriate business rules.
• Operate and maintain scanning equipment to accurately convert physical documents into digital images, strictly adhering to quality control and production standards.
• Index and key critical data from documents into multiple software applications with a strong focus on detail and accuracy to ensure data integrity.
• Ensure compliance with all internal production procedures, security protocols, and client service level agreements to maintain document control and confidentiality.
• Perform other duties as specified by your Supervisor/Manager.

What You'll Bring (Skills & Qualifications)

• Experience in a high-volume production, administrative, or data entry environment.
• Data entry speed equal to or greater than 40 wpm / 10,000 KPH with 99% accuracy.
• Strong knowledge of basic PC operations and computer-related products, with proficiency in reading and communicating in English.
• Proven ability to work independently with minimal supervision and maintain a sustained, focused pace to meet production rates and quality targets.
• Physical requirement: Must be able to lift up to 40lb.
• Successful completion of a pre-employment drug screen and background check prior to start.

What We Offer (Benefits)

• Starting rate: $17.08/hr (+$0.50/hr for 2nd shift) - paid biweekly.
• Eligible for SCA Pay of up to an additional $5.09/hr (if benefits are declined).
• Location: 8600 Harry Hines Blvd, Dallas, TX 75235 (no remote work).
• Monday-Friday - Full-time (Overtime may be required).
• 1st Shift: 6:30am - 3:00pm, 2nd Shift: 3:30pm - 12:00am.
• Paid time off/holidays: 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay.
• Comprehensive health, wellness, and retirement plans (Full benefits on day one, 401(k) with company match, and Employee Stock Purchase Program).
• Opportunities for continuous learning and professional growth (Tuition Reimbursement and internal management/leadership opportunities).
• Must be willing and able to obtain a Public Trust Clearance (no cost to applicant, guided through process).
• Only U.S. citizens and Legal Permanent Residents are eligible for the Public Trust Clearance.

Key skills/competency

• Data Entry
• Document Processing
• Scanning Operations
• Data Integrity
• Quality Control
• Information Management
• Digital Transformation
• Document Conversion
• Confidentiality
• Production Standards