Payment Specialist

Payment Specialist at Investing.com

Investing.com, the leading global financial news and data platform, is looking for a Payment Specialist to join the team and drive meaningful improvements across our payments setup. In this role, you will analyze payment performance, identify improvement opportunities, and turn insights into concrete actions, ensuring they are driven through to execution.

What you’ll be doing

• Analyze payment processing data across internal and external systems, billing platforms, dashboards, and reports to understand performance and trends
• Identify issues, inefficiencies, and opportunities across payment systems, processes, and providers
• Translate analysis and findings into clear action items and drive their execution with relevant stakeholders
• Monitor key payment KPIs and track the impact of changes over time
• Produce reports and recommendations for management, based on ongoing analysis and findings
• Maintain continuous visibility into payment performance through structured monitoring and analysis

What You’ll Bring

• 3+ years of professional experience in the payments ecosystem, with hands-on involvement in payment systems, billing platforms, and transactional payment flows
• Strong understanding of payment processing and end-to-end payment flows
• Hands-on experience with billing platforms such as Recurly, Stripe Billing, Chargebee, Zuora, or similar
• Ability to lead issues from discovery to resolution, including execution across multiple stakeholders
• Strong analytical skills and experience working with raw data, reports, and BI systems (Mixpanel, Tableau, SQL, etc.)
• High proficiency in Excel and experience working with large datasets
• Strong sense of ownership and accountability, with the ability to work independently in a dynamic, cross-functional environment
• Naturally curious, Detail-oriented, structured, with a drive to investigate, understand, and improve how things work

Who We Are

Investing.com was founded in 2007 and today employs over 250 people worldwide. With more than 60 million monthly unique users, billions of page views, and coverage of over 300,000 financial instruments, Investing.com is one of the world’s leading financial websites. Our platform delivers real-time market data, charts, portfolios, alerts, calendars, and financial insights to users around the globe.

What We Offer

• A high-impact role in a global, data-driven product environment
• The opportunity to work closely with critical business domains and influence real outcomes
• Challenging work in a fast-paced, international setting
• A collaborative culture that values ownership, curiosity, and getting things done

Key skills/competency

• Payment Processing
• Data Analysis
• Billing Platforms (Recurly, Stripe Billing)
• KPI Monitoring
• Stakeholder Management
• SQL
• Excel
• Financial Systems
• Process Optimization
• Problem Resolution