Technical Solutions Consultant
Intuitive
Job Overview
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Job Description
Company Overview
At Intuitive, we believe that minimally invasive care is life-enhancing care. As a pioneer in robotic-assisted surgery, we work with hospitals globally to overcome healthcare challenges. We foster an inclusive culture where diverse ideas and backgrounds drive innovation.
Job Overview
The Technical Solutions Consultant role is critical in implementing and sustaining digital solutions across hospital systems. As a trusted advisor, you will lead technical implementations from pre-sales through activation and long-term sustainability.
Essential Job Duties
- Strategic Account Engagement: Collaborate with sales teams to engage regional IDNs and hospital IT stakeholders.
- Technology Adoption: Navigate hospital technical review boards, data governance, and networking teams with compelling presentations.
- Post-Go-Live Management: Ensure digital solution adoption through proactive support and intervention.
- Enabling Success: Prepare field service teams with accurate documentation and validated configurations.
- Feedback for Improvement: Relay technical insights to Product and Engineering teams for continuous improvement.
- Continuous Learning: Develop personal technical and strategic capabilities in relevant technologies and stakeholder management.
Qualifications
- 6+ years in medical technology implementation, IT consulting, or digital transformation.
- Strong understanding of cloud-hosted SaaS platforms, healthcare data security, and networking infrastructure.
- Experience in account management and excellent communication skills across various stakeholder levels.
- Bachelor's Degree required.
Working Conditions
This role is designed for remote work with flexibility in schedule and travel up to 25%. Occasional entry into surgical and patient care areas is required.
Additional Information
Applicants may need to provide vaccination proof and comply with U.S. export controls if applicable. Intuitive is an Equal Opportunity Employer committed to diversity and inclusion.
Key skills/competency
- digital solutions
- technical implementation
- cloud SaaS
- healthcare IT
- stakeholder engagement
- digital transformation
- data security
- networking infrastructure
- account management
- continuous improvement
How to Get Hired at Intuitive
- Research Intuitive's culture: Study mission, values, and recent news.
- Customize your resume: Highlight digital transformation and healthcare skills.
- Prepare technical examples: Showcase SaaS and IT consulting successes.
- Practice behavioral answers: Focus on stakeholder engagement scenarios.
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