Principal Product Designer, Workforce Solutions

Overview

At QuickBooks, world-class design drives the success of small businesses and self-employed individuals around the world. Our designers play a key role at every stage of the product lifecycle, from gathering insights to delivering pixel-perfect experiences. We use machine learning and AI to create intuitive, delightful interactions that help our customers succeed.

Join the QuickBooks Workforce Solutions team as a Principal Product Designer, Workforce Solutions and shape the future of the Workforce experience. You will lead big initiatives, balancing design strategy, creative direction, and hands-on craft to deliver exceptional, human-centered experiences.

Design is central to how we operate at Intuit. We partner closely with product management and engineering to define and deliver a cohesive vision for our customers. You will apply a deep understanding of customer behavior, design systems, and data-driven insights to guide design decisions and collaborate across teams to create seamless, high-quality experiences throughout our ecosystem.

Responsibilities

• Lead end-to-end design efforts for the Workforce Solutions segment
• Manage multiple projects with strong communication, organization, and time management
• Set and maintain a high bar for quality while enabling teams to move quickly
• Collaborate with engineering, product, and cross-functional partners to help drive and influence product vision and strategy
• Use iterative prototyping to test concepts, validate ideas, and learn quickly from customers
• Promote a culture of constructive critique grounded in design rationale, customer insights, and best practices
• Mentor early- and mid-career designers, supporting their craft and cross-functional collaboration
• Communicate effectively to inspire and align stakeholders, using stories and visuals to evoke emotional responses
• Drive design decisions through data in partnership with analytics teams

Qualifications

• Proven experience designing complex products with cross-product dependencies
• Deep expertise in user interface, interaction, content, and visual design with a strong record of delivering high-quality results
• Successful track record leading large-scale design initiatives that balance user needs, business goals, and technical constraints
• Skilled storyteller who can articulate the team’s vision, mission, and purpose to inspire and align others
• Uncanny ability to rally teams across a complex organization around a shared vision
• Knowledgeable about design trends in mobile, web, and AI with experience designing for accessibility and usability
• Experience contributing to and working within robust design systems
• Comfortable leading user research, running tests, analyzing data, and applying both evaluative and generative methods
• Proficient in using analytics to derive actionable insights and measure KPIs, to inform design strategies and influence business decisions
• Experienced in environments that emphasize rapid experimentation and iteration
• Bachelor’s or Master’s degree in Product Design, Human-Computer Interaction, or a related field
• A portfolio demonstrating strong design craft, process, and strategic thinking

Key skills/competency

• Product Design
• UX/UI Design
• Design Strategy
• User Research
• Interaction Design
• Visual Design
• Design Systems
• Prototyping
• Data-Driven Design
• Cross-functional Leadership