Regional Quality Manager - Canada

@ Intertek Canada

Regional Quality Manager

Intertek Canada is seeking a Regional Quality Manager to join our Building & Construction team. This position supports our Mississauga, Coquitlam, and Winnipeg laboratories and may offer remote work or work at one of our supported locations with required travel.

Key Responsibilities

• Interact with clients and ensure exceptional customer service.
• Enforce safety requirements and company policies.
• Coordinate and maintain certifications and accreditations.
• Prepare and participate in accreditation audits and regulatory inspections.
• Plan and conduct audits of vendors and internal systems.
• Develop Quality metrics for process review and improvements.
• Conduct annual Quality training and mentoring for staff.
• Manage controlled documents and participate in proficiency testing.
• Coordinate personnel and equipment dispatch to meet project needs.
• Ensure maintenance and calibration of test equipment.
• Participate in industry organizations related to Quality.

Education & Experience

• High School Diploma or GED required, Bachelor’s preferred.
• 7+ years of relevant experience in quality.
• 2-3 years of management experience preferred.
• Familiarity with 3rd party accreditations and auditing.
• ASQ Certifications preferred.

Knowledge, Skills and Abilities

• Excellent communication, interpersonal, leadership, and team building skills.
• Technical competence in interpreting test procedures and specifications.
• Understanding of equipment, test methods and regulatory standards.
• Ability to manage multiple projects and travel as required.

Salary & Benefits

Competitive salary and benefit package including medical, dental, vision, life, disability, RRSP with company match, generous PTO, tuition reimbursement and more.

Intertek’s Commitment and Culture

Intertek is a global leader in Quality Assurance. Our culture promotes innovation, professional growth, and a commitment to quality, safety, and sustainability. We value diversity and inclusion in our workforce.

Application Information

For individuals with disabilities requiring accommodation, please email hr.canada@intertek.com.

Please apply online at Intertek Canada Careers (oraclecloud.com).

Key skills/competency

Regional Quality Manager, Quality Assurance, Compliance, Auditing, Certifications, Training, Safety, Customer Service, Documentation, Process Improvement