Roving Crisis Case Manager
@ International Rescue Committee

New York, NY
$80,000
On Site
Full Time
Posted 23 days ago

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Job Details

About International Rescue Committee

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping restore health, safety, education, economic wellbeing, and power to those devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, IRC is one of the world’s largest international humanitarian organizations operating in over 40 countries and 29 U.S. cities.

Background

The IRC supports individuals whose lives have been shattered by crises, aiding their survival, recovery, and future stability. Through the Resettlement, Asylum, and Integration (RAI) department, the IRC provides vital services to more than 100,000 individuals yearly, focusing on health, safety, economic wellbeing, education, and empowerment.

Scope Of Work

The Home Study and Post-Release Services (HSPRS) project for unaccompanied children operates from over 17 offices in the U.S. on a national, multi-million-dollar contract through September 30, 2026. The Roving Crisis Case Manager conducts home studies to assess sponsor suitability and provides post-release services ensuring the child’s safety, stability, and access to necessary resources.

  • Conduct initial in-home assessments and weekly contacts.
  • Develop individualized, trauma-informed service plans.
  • Engage with multiple stakeholders and document findings timely.
  • Provide crisis intervention and referrals to community services.
  • Maintain detailed records and comply with confidentiality requirements.

Job Requirements

Candidates should hold a Master’s degree in social work, psychology, or similar behavioral science, and be fluent in Spanish and English. Applicants require a minimum of two years’ experience in case management and at least one year of experience with child welfare or related areas. Experience with immigrant populations, unaccompanied minors, and navigating the social services system is crucial. Must be proficient with Microsoft Office, Teams, Zoom and ready to travel up to 80% of the time.

Working Environment & Benefits

This role may be based in an office or work remotely with required in-person visits as needed. IRC offers competitive US benefits including sick days, holidays, paid time off, and various insurance plans, along with retirement savings plans and employee assistance programs.

Key skills/competency

Case Management, Crisis Intervention, Home Study, Trauma-Informed, Child Protection, Bilingual, Stakeholder Engagement, Documentation, Community Outreach, Service Planning

How to Get Hired at International Rescue Committee

🎯 Tips for Getting Hired

  • Customize your resume: Highlight case management experience and bilingual skills.
  • Emphasize trauma-informed care: Detail relevant hands-on interventions.
  • Research IRC culture: Understand their humanitarian mission and values.
  • Prepare for travel discussions: Review past experiences with remote client management.

📝 Interview Preparation Advice

Technical Preparation

Review case management software basics.
Familiarize with documentation tools.
Understand Microsoft Office and Teams.
Practice accurate record keeping.

Behavioral Questions

Describe past crisis management experiences.
Explain trauma-informed care approach.
Discuss collaboration with diverse stakeholders.
Detail adaptability in remote work settings.

Frequently Asked Questions