Lead Revenue Systems & Process @ International Justice Mission
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Job Details
About International Justice Mission
International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence. With over 1,200 professionals and more than 30 offices worldwide, IJM is committed to rescuing millions, protecting half a billion, and making justice unstoppable.
The Role: Lead Revenue Systems & Process
This role is responsible for designing streamlined processes for the fundraising team and creating a scalable systems architecture to support revenue growth and a superior donor experience. Reporting to the Head of Strategic Partnerships Operations and collaborating closely with the CRM applications team, you will drive process optimization and technology adoption.
Responsibilities
- Strategy & Implementation: Identify gaps, optimize processes, and build a scalable revenue technology stack.
- Systems Ownership: Act as business owner for Salesforce.com and associated ecosystem tools.
- Process Improvement: Oversee revenue user testing, mass data imports, and campaign management processes.
- Documentation & Training: Develop revenue process documentation and deliver ongoing training for the fundraising team.
- Data Governance: Lead revenue data hygiene efforts and maintain strong policies.
- Clerical Support: Provide administrative support for CRM ecosystem tools.
Qualifications
- Undergraduate degree required; Master’s preferred.
- 3+ years in a process/systems analyst role.
- Proven success in scaling processes and systems; tech sector experience preferred.
- Deep expertise with Salesforce.com and experience in Salesforce administration.
- Strong collaboration, communication skills, and commitment to high standards.
Critical Qualities
Eager commitment to IJM's core values: Christian, Professional, and Bridge-Building. Enjoy working in a fast-paced, high-growth environment with high emotional intelligence.
Application Process & Benefits
Upload your Resume, Cover Letter & Statement of Faith in one PDF document. IJM offers comprehensive benefits including medical, dental, vision, commuter benefits, robust retirement options, and generous paid leave, among others.
Key skills/competency
- Salesforce.com
- Process Optimization
- Revenue Growth
- System Architecture
- CRM Administration
- Data Governance
- Training
- Documentation
- Collaboration
- Fundraising
How to Get Hired at International Justice Mission
🎯 Tips for Getting Hired
- Research IJM's culture: Read about their mission and values.
- Customize your resume: Highlight Salesforce and process expertise.
- Review job requirements: Match your skills with role responsibilities.
- Prepare for interviews: Emphasize technical and strategic experience.