Market Data Operations Analyst

@ Intercontinental Exchange Holdings, Inc.

Job Purpose

The Market Data Operations Analyst is responsible for liaising with clients, sources, and internal stakeholders, ensuring all mandated criteria are met. This role requires a strong sense of responsibility, teamwork, and independent work ethics while adhering to exchange and internal policies.

Responsibilities

• Provide consultancy services to internal stakeholders regarding exchange data.
• Coordinate with clients, sources, and internal teams for timely data delivery.
• Engage proactively with exchanges/sources on policies and ad hoc requests.
• Track approval statuses and update stakeholders on pending items.
• Store approvals in a centralized repository.
• Produce high-quality reporting outputs and assist in client reporting.
• Advise on market data pricing models, licensing obligations, and product reviews.
• Assess policy update impacts on client entitlements and take actions accordingly.
• Conduct quality control and apply best practices to minimize errors.
• Implement best practices across all business and product lines for consistent global support.
• Support the sales cycle and client onboarding processes with robust procedures.
• Participate in special projects and tasks as assigned.

Knowledge and Experience

The ideal candidate will have a college degree or equivalent experience, proficiency in Microsoft Office (Excel and PowerPoint essential, Visio preferred), strong organizational and time management skills, excellent written and verbal communication, and a proactive, service-oriented approach.

Key skills/competency

• market data
• client liaison
• reporting
• quality control
• policy compliance
• pricing models
• licensing
• data management
• stakeholder communication
• process improvement