Manager, IT Security Monitoring and Incident Ma...
@ Intact

Toronto, ON
CA$120,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXXX****** @intact.ca
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Job Details

About Intact

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. We promise support, opportunities, and performance-led financial rewards in an environment where team success and personal growth matter.

About the Role

The Manager, IT Security Monitoring and Incident Management leads our investigations, management, and mitigation of security incidents. Reporting to the Director of Cyber Defense, you will manage a technical team across multiple locations and time zones, providing technical expertise and strategic insights to improve our security posture.

What You Will Do

  • Provide technical assistance in investigations using deep network knowledge.
  • Offer insights based on comprehensive understanding of the Intact network.
  • Drive data and metrics from security, IR, and IT tools for strategic planning.
  • Manage team workload and support technical investigations.
  • Collaborate with support teams to implement policy and process changes.
  • Enhance processes, runbooks and documentation through automation.
  • Ensure alignment with broader security and technology strategies.

What You Bring To The Table

  • Bachelor's degree in Computer Technology or Information Security (preferred).
  • Advanced knowledge in computer networks, SOC, IAM, MFA, SIEM, ITSM, DLP, IPS.
  • Minimum of 2 years managing a team and 3 years in information security.
  • Proven incident response/ security management experience with excellent communication.
  • Technical skills for detailed investigations and analysis.
  • Experience in integration and automation to improve operational efficiency.
  • Mentoring, coaching and ability to challenge the status quo.
  • Bilingualism required for candidates in Quebec.

What We Offer

Enjoy a hybrid work model, financial rewards program, generous share purchase plan, flex pension and benefits package, flexible work arrangements, extra paid days off, wellness account, virtual healthcare, dynamic learning ecosystem, and community impact programs. Intact values diversity and inclusion while providing equal opportunities and accommodations as needed.

Key skills/competency

IT Security, Incident Management, Network, SOC, SIEM, Automation, Threat Analysis, Team Management, Documentation, Communication

How to Get Hired at Intact

🎯 Tips for Getting Hired

  • Customize Resume: Align skills with IT security incident management.
  • Highlight Experience: Showcase team management and technical expertise.
  • Research Intact: Understand company culture and security focus.
  • Prepare for Interviews: Practice incident response scenarios and leadership examples.

📝 Interview Preparation Advice

Technical Preparation

Review network security fundamentals.
Practice SIEM and incident tools.
Study automation and runbook processes.
Update technical certifications and case studies.

Behavioral Questions

Describe team conflict resolution.
Explain decision-making under pressure.
Share an example of innovation.
Discuss leadership in crisis.

Frequently Asked Questions