GenAI platform Advisor

GenAI platform Advisor at Intact

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

The GenAI platform team at Intact is expanding and seeking advisors to accelerate and drive transversal enablement of these capabilities through solutions, practices, and expertise. As GenAI platform Advisor, you’ll be a key contributor to the GenAI platform’s strategy at IFC and be responsible for the integration and evolution of the platform as well as the associated automation and service delivery. You will enable and guide our IT teams in leveraging GenAI, working in active collaboration with your teammates, management, the Product Owner, technological experts, and partners across IT.

What You'll Do Here

• Work in the Generative AI Platform team in implementing and maintaining to deliver a comprehensive generative AI solution for IT and business units.
• Work collaboratively with AI teams, Developers and business units for platform on-boarding and enablement.
• Apply DevOps best practices to continuously improve the platform's performance, stability, and security.
• Producing clean, maintainable, and efficient code based on defined specifications that you will help contribute to.
• Performing code reviews and providing peer coaching/guidance to other team members.
• Automate platform deployment and management.
• Ensure strong adoption and integration of security best practices.
• Apply Data Governance best practices.
• Developing production-grade generative AI plug-ins, extensions and microservices.
• Develop platform requirements working with various IT stakeholders.
• Help in defining key platform performance metrics and ensure proactive response.
• Collaborate closely with data scientists, analysts, and other stakeholders to understand their data requirements and translate them into robust data solutions.
• Prepare environment dashboards and report on environment health, usage and availability.
• Support the GenAI platform and its underlying solutions.
• Ensure a leading awareness of the market trends and opportunities on the subject matter.
• Produce and review Architecture documentation.
• Define best practices framework and guidelines.

What You Bring To The Table

• Solid expertise on the topic of generative AI.
• Experience and know-how of CI/CD best practices with tools such as GitHub Actions.
• Experience using OpenAI ChatGPT APIs or Azure OpenAI.
• Technical leadership experience.
• Experience in multi-cloud administration (Azure, GCP, AWS).
• Strong experience with GitHub, Terraform, Ansible, Python.
• Solid understanding of AI engineering & Data Engineering.
• Deep knowledge of LLM usage and LLMOps.
• Solid knowledge of AI-OPS and anomaly detection.
• Comfortable with scripting or programming languages.
• Familiarity with observability and Site Reliability Engineering (SRE).
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
• Must be eligible to work in Canada.

What We Offer

Intact offers a hybrid work model, providing a balance between working from home and enjoying meaningful in-person interactions. Working here means you'll be empowered to be and do your best every day. Expect a financial rewards program, an industry-leading Employee Share Purchase Plan (50% match), an extensive flex pension and benefits package including virtual healthcare, flexible work arrangements, possibility to purchase extra days off, an annual wellness account, and tools for physical and mental health support. Intact fosters a dynamic workplace learning ecosystem, inclusive employee-led networks, inspiring leaders, and a Community Impact program.

Intact is an equal opportunity employer, valuing diversity as a strength and striving for an accessible workplace. We encourage applications from equity-deserving groups and acknowledge the traditional territories across Canada. Workplace adjustments (accommodations) are available upon request during the recruitment process.

Key skills/competency

• Generative AI
• LLM
• LLMOps
• DevOps
• CI/CD
• Azure OpenAI
• Python
• Terraform
• Data Engineering
• SRE