13 days ago
Claims Adjuster I Auto
Intact
On Site
Full Time
CA$56,000
Vancouver, BC
Job Overview
Job TitleClaims Adjuster I Auto
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered SalaryCA$56,000
LocationVancouver, BC
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Job Description
Role Overview
At Intact, our employees are at the heart of everything we do. As a Claims Adjuster I Auto, you will guide customers through the initial claims process after an automobile loss with empathy, clarity, and efficiency.
What You'll Do
- Serve as a subject matter expert on policies, products, and services.
- Open new automobile claims, take detailed statements, and confirm coverages.
- Document claim conversations and actions clearly.
- Communicate with customers, vendors, and teammates via phone, email, and text.
- Manage high call volumes while maintaining quality and efficiency.
Work Environment
This role requires full-time, in-office work for the first six months as part of training. The position offers flexible, hybrid work models thereafter, with support through telemedicine, wellness accounts, share plans, and pension benefits.
Key Skills/Competency
- Claims Processing
- Customer Service
- Empathy
- Documentation
- Communication
- Problem-Solving
- Organizational Skills
- Policy Knowledge
- Multi-tasking
- Adaptability
How to Get Hired at Intact
- Tailor your resume: Highlight relevant claims and customer service experience.
- Research Intact: Understand their values, benefits, and team dynamics.
- Prepare examples: Share clear case studies from past roles.
- Practice interviews: Focus on problem-solving and empathy stories.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What prior experience does Intact expect for a Claims Adjuster I Auto?
02How is in-office training structured for the Claims Adjuster I Auto role at Intact?
03Can international experience be considered for this Claims Adjuster I Auto role at Intact?
04What work schedule should applicants expect at Intact for the Claims Adjuster I Auto role?
05How does Intact support its employees in the Claims Adjuster I Auto position?
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