Risk Control Technical Specialist

About Intact Insurance Specialty Solutions

At Intact Insurance Specialty Solutions, we are experts in protecting what makes businesses unique. Our deep understanding of the specialty insurance market forms the foundation for our customized solutions, which are backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage aligned with our targeted customer groups.

Intact’s Global Specialty Lines business spans over 20 verticals in four distinct markets: U.S., Canada, UK, and Europe. The following opportunity is for our U.S. team.

The Opportunity

We currently have an opening for a Risk Control Technical Specialist to join our Risk Control team. This position is based remotely in the Southern Region of the United States. The role focuses on a specialty line of business, involving risk analysis through technical investigations, risk evaluation, and loss analyses. This is achieved by performing comprehensive fact-finding and reviewing physical data, loss information, and coordinating risk control programs. Through consultative surveys and/or high-level technical services, this role actively contributes to achieving corporate and regional underwriting goals.

Risk Control Technical Specialist Responsibilities:

• Provides timely information to the Underwriting department for further risk evaluation and assessment.
• Monitors accounts' programs, identifies required improvements, and presents recommendations to enhance or modify accounts where appropriate.
• Manages and maintains portfolios and conducts analysis to ensure the integrity of the book of business.
• Provides high-level technical services, evaluations, and policyholder training in an area of specialty.
• Communicates technical conclusions internally and externally, ensuring clear understanding of the scope and nature of risk, the pros and cons of various risk mitigation strategies, and preferred mitigation strategies.
• Influences Underwriters', Agents', and client behaviors through negotiation, relationship-building, and leveraging expertise to educate and inform.
• Coordinates multiple location accounts.
• Prepares and implements service plans to improve and retain accounts.
• Monitors and communicates account service needs of multiple location accounts through the development of servicing instructions.
• Manages accounts by formulating a coherent assessment and improvement strategy based on identified major loss sources and the scope and nature of the account.
• Executes strategy, including identifying specific tactics, forming an appropriate RC service team, engaging the underwriter, agent, and client, and following up to ensure timely execution of tactics relevant to client and agent challenges.
• Provides high-level technical services, evaluations, and policyholder training.
• Presents individual and collective technical expertise in a manner that clients and agents view as a reason for doing business with the company.
• Takes the initiative to enhance loss control/industry knowledge through participation in educational programs.
• Utilizes company risk control systems and applications to increase job productivity, efficiency, and quality.
• Supports account and internal operations by providing or acquiring specialized business unit expertise.

The Expertise You Bring

• Bachelor’s degree or equivalent combination of training/experience required.
• 3-5 years of risk control experience in a commercial and/or specialty insurance area required.
• Professional Insurance certification such as ARM, CPHRM, or ASP preferred.
• Technical designation to include CSP or PE, with CPE preferred.

Compensation and Benefits

Our salary ranges are determined by many factors, including location, role, experience, and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process.

The typical base salary range for this position is: $127,000 - $169,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices; and the New York City metro area, the base salary range is $148,000 - $173,000.

In addition to base salary, full-time Intact employees are also eligible for bonus potential and a full range of benefits, including but not limited to:

• Comprehensive medical, dental, and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave, and a variety of additional voluntary benefits

Why Choose Intact

We live our Values: We are committed to acting with the highest ethical standards through our five core values: integrity, respect, customer driven, excellence, and social responsibility.

Our Commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow, and succeed. Together, we will stand up for what’s right to build an inclusive society.

Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.

Check out our Glassdoor reviews to see why people love working for Intact!

Our Promise to You

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself. In return, we promise you support, opportunities, and performance-led financial rewards in a flexible work environment where you can:

• Shape the future: Help us lead an insurance transformation to better protect people, businesses, and society.
• Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

Key skills/competency

• Risk Analysis
• Technical Investigations
• Risk Evaluation
• Loss Analysis
• Underwriting Support
• Program Management
• Client Relationship Management
• Technical Services
• Policyholder Training
• Insurance Industry Knowledge