Want to get hired at Instructure?

Senior Manager, Operations

Instructure

HybridHybrid

Original Job Summary

Overview

At Instructure, we believe in the power of people to grow and succeed. The Senior Manager, Operations will lead the operational strategy and execution for our globally dispersed assessment content team, ensuring efficiency and scalability of our processes while fostering a culture of collaboration.

Key Responsibilities

  • Strategic Leadership & Budget Management: Manage comprehensive operational budgets, identify strategies to improve efficiency and reduce costs.
  • Process Optimization: Drive process improvement initiatives, analyze workflows using Asana and Jira, and implement best practices.
  • Team & Talent Development: Build, coach, and inspire an international operations team, including managing contractor relationships.
  • Cross-Functional Collaboration: Serve as liaison between operations and other departments, ensuring alignment with product, engineering, and sales teams.
  • Risk & Project Management: Identify, track, and resolve operational risks, and deliver executive-facing communications.

Requirements

  • Bachelor’s degree in business, operations management or related field; PMP preferred.
  • Minimum 5 years management experience with a strong track record in high-impact team building.
  • Expertise in budget management, forecasting, and resource allocation.
  • Proven ability in process improvement and strategic problem-solving.
  • Experience in the education or ed-tech industry is highly desirable.
  • Strong communication skills and a proactive, results-oriented mindset.

Benefits & Culture

Instructure offers competitive compensation, flexible schedules, remote-friendly options, generous time off, comprehensive wellness programs, annual learning stipends, and modern technology tools. All full-time employees can participate in our ownership program, emphasizing inclusivity and connection.

Key skills/competency

  • Operations
  • Budget Management
  • Process Improvement
  • Team Leadership
  • Risk Management
  • Cross-functional Collaboration
  • Strategic Planning
  • EdTech
  • Project Management
  • Communication

How to Get Hired at Instructure

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to operations leadership skills.
  • Research Instructure: Understand their mission and ed-tech focus.
  • Highlight project successes: Detail budgets and process improvements.
  • Prepare for interviews: Practice discussing cross-functional collaboration.

📝 Interview Preparation Advice

Technical Preparation

Review budgeting reports and process documentation.
Study Asana and Jira project flows.
Analyze workflow optimization case studies.
Examine financial forecasting techniques.

Behavioral Questions

Describe a time you improved a process.
Explain how you lead diverse teams.
Discuss managing operational challenges.
Share an example of cross-department collaboration.