Job Overview
Job TitleAccount Executive
Job TypeFull Time
Offered Salary$220,000
LocationNew York, NY
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Job Description
About Instant
Instant is the world’s first AI-powered marketing manager built for ecommerce. Today, we’re quickly becoming the most important piece of technology to help the fastest growing brands on the planet to significantly scale their revenue - on autopilot. We're reinventing how brands bring their lost shoppers back to purchase through AI-powered email and SMS retention marketing. Our ambition is to be just as important and essential as Meta when it comes to helping an ecommerce brand scale.This is a rare chance to help build a generational company at a true inflection point. Today, we service over 1,000+ of the worlds fastest growing brands like ThirdLove, David Protein, Liquid I.V. and Meshki, with Instant’s products generating over 30% of our customers annualised revenue. We have strong product-market fit, adding more than $1M in ARR every month, 100M’s of shoppers interacting with Instant everyday, and the backing of world-class investors with over $35M raised from Blackbird, Hummingbird and Hubspot. We’re scaling fast.The work is ambitious, the talent bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Instant would be the fastest moving company you’d ever be apart of in your career. So, if you consider yourself ambitious, we invite you to join us!What we’re looking for:
- Proven success closing mid-market or enterprise SaaS deals
- Track record of full-cycle selling - prospecting, discovery, demos, negotiation, and close
- Strong communicator who can translate technical and product concepts into clear business value
- Experience navigating multi-stakeholder deals across product, engineering, and leadership
- Builder mindset - you're excited to shape GTM motions and systems in a fast-scaling org
- Curiosity and hunger to master Instant’s product deeply; you lead with insight
- Comfort with ambiguous, high-growth environments where speed and precision matter
- Bonus: Experience selling Al or retention marketing tools.
What you’ll do:
- Own and run end-to-end sales cycles with precision - from first touch to signed contract
- Craft strategic account plans that identify whitespace, map stakeholders, and unlock expansion
- Lead compelling demos and discovery sessions, tailoring value to technical and business buyers
- Collaborate cross-functionally with Product, Marketing, and Customer Success to deliver seamless onboarding and retention
- Build ROI-driven business cases that connect Instant’s capabilities to real outcomes
- Maintain pipeline accuracy and forecasting discipline across all active deals
- Use insights from customer conversations to influence product roadmap and GTM strategy
- Champion a repeatable, data-driven GTM motion as we scale from startups to enterprise
Key skills/competency
- Account Executive
- SaaS Sales
- Full-Cycle Selling
- E-commerce Marketing
- AI Tools
- Retention Marketing
- Salesforce
- CRM
- Negotiation
- Business Development
How to Get Hired at Instant
- Tailor your resume: Highlight SaaS sales, full-cycle selling, and experience with e-commerce or AI tools. Quantify achievements with metrics like ARR growth or deal closure rates.
- Craft a compelling cover letter: Express your builder mindset and enthusiasm for a fast-scaling, high-growth environment. Showcase your understanding of Instant's AI-powered retention marketing suite.
- Prepare for interviews: Be ready to discuss your experience in closing mid-market/enterprise deals, navigating multi-stakeholder negotiations, and translating technical concepts into business value. Practice demoing and presenting ROI-driven business cases.
- Research Instant's culture: Understand their mission to reinvent e-commerce retention marketing and their rapid growth trajectory. Emphasize how your ambition aligns with their fast-paced environment.
- Engage on LinkedIn: Connect with current Instant employees, especially in sales roles, to gain insights into the team and culture.
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