QA Engineer Marketing Enablement & Technology
@ Instacart

Hybrid
$128,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @instacart.com
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Job Details

Overview

Instacart invites the world to share love through food. The company is transforming the grocery industry by delivering essential services to millions, while offering flexible work opportunities. Join a team where no two days are the same and help push our shopping cart forward.

About the Role

As a QA Engineer Marketing Enablement & Technology, you will raise the quality bar for customer and shopper lifecycle marketing campaigns. This role blends hands-on QA testing with process design and tool expertise to ensure accurate, timely, and customer-centric outputs.

  • Execute end-to-end QA on CRM campaigns (email, push, SMS, in-app).
  • Establish and standardize QA protocols and checklists.
  • Leverage CRM tools like Braze and Salesforce Marketing Cloud.
  • Collaborate cross-functionally with CRM Ops, Lifecycle Marketing, Engineering and Creative teams.
  • Utilize light scripting, regression testing and automation to improve processes.

About The Team

The Marketing Enablement & Technology (MET) team operates at the intersection of Marketing, Product, and Engineering, ensuring a reliable marketing stack while shaping scalable long-term roadmaps.

Key Skills/Competency

  • QA Testing
  • CRM Systems
  • Email Campaigns
  • Process Design
  • HTML/CSS
  • Scripting
  • Cross-functional Collaboration
  • Automation
  • Regression Testing
  • Customer Focus
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How to Get Hired at Instacart

🎯 Tips for Getting Hired

  • Research Instacart's culture: Review mission and employee testimonials.
  • Customize your resume: Highlight QA and CRM campaign experience.
  • Showcase relevant projects: Provide examples of QA automation.
  • Prepare for technical interviews: Brush up on HTML/CSS and scripting skills.

📝 Interview Preparation Advice

Technical Preparation

Review CRM tool documentation.
Practice HTML/CSS troubleshooting.
Test campaign automation scripts.
Refresh regression testing techniques.

Behavioral Questions

Describe a complex QA challenge.
Explain teamwork during tight deadlines.
Discuss process improvements made previously.
Share a testing error learning experience.

Frequently Asked Questions