Assistant Director, Gift Administration
@ Inside Higher Ed

Philadelphia, PA
$70,000
On Site
Full Time
Posted 24 days ago

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XXXXXXXXX XXXXXXXXX XXXXXX****** @hr.upenn.edu
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Job Details

About the University

The University of Pennsylvania, a historic Ivy League institution, is a world-renowned leader in education, research, and innovation. Located in Philadelphia, PA, it ranks among the top 10 universities in the U.S. and offers diverse opportunities across 12 schools with a rich interdisciplinary approach.

Role Overview

The Assistant Director, Gift Administration at Penn Medicine reports to the Associate Director, Gifts Administration and manages the Sr. Gifts Administration staff. This role oversees daily gift processing, manages problematic gifts, produces acknowledgment communications including notice-of-contribution letters, and ensures donor intent is fulfilled.

Key Responsibilities

  • Develop system and policy expertise in gift and development processes.
  • Manage review and processing of gifts for multiple health system entities.
  • Operate critical systems such as Compass, BEN Financials, and others.
  • Troubleshoot and adjust problematic gift transactions.
  • Oversee online acknowledgements and coordinate third party event donations.

Qualifications

Required credentials include a Bachelor of Science/Arts and 2-3 years experience in a development setting; five to seven years preferred. Strong computer skills with proficiency in Word, Excel, Access, and PowerPoint are essential, as is the ability to handle confidential information and manage priorities both independently and within a team.

University Benefits

Penn offers competitive healthcare, tuition, retirement, time-off, and professional development benefits, among other employee resources, making it an attractive place to work.

Key skills/competency

  • Gift Administration
  • Development Systems
  • Team Management
  • Troubleshooting
  • Attention to Detail
  • Financial Processing
  • Donor Relations
  • System Proficiency
  • Confidentiality
  • Process Improvement
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How to Get Hired at Inside Higher Ed

🎯 Tips for Getting Hired

  • Customize resume: Tailor skills to gift administration details.
  • Highlight experience: Emphasize development and team management background.
  • Research Penn: Understand university culture and systems.
  • Prepare examples: Discuss past troubleshooting and process improvements.

📝 Interview Preparation Advice

Technical Preparation

Study Compass and BEN Financial systems.
Review gift processing software manuals.
Practice data entry and reconciliation tasks.
Familiarize with financial transaction systems.

Behavioral Questions

Describe a conflict resolution experience.
Explain handling confidential information effectively.
Illustrate teamwork under pressure.
Detail process improvement initiative undertaken.

Frequently Asked Questions