Operations & Workplace Manager

Why This Job Is Exciting

At Innovatrics, we equip you with the tools, context, and trust to thrive. As our new Operations & Workplace Manager, you’ll play a key role in making everyday life at Innovatrics effortless, organized, and inspiring. Your mission is to ensure our people have everything they need to do their best work in a smooth, well-run environment.

Early Months

You will:

• Understand current operational setup and vendor landscape.
• Learn key processes such as purchasing, contract management, and ticketing.
• Build relationships across Innovatrics teams.
• Support the transition planning for our new headquarters.

Role Responsibilities

After settling in, you will:

• Drive the transition to the new MBB headquarters ensuring operational readiness.
• Manage day-to-day office operations including vendor relationships and workplace safety.
• Coordinate internal and external events with HR and Marketing.
• Lead improvement projects to boost process efficiency and employee satisfaction.
• Maintain clear communication via office updates and news.

First Year Opportunities

• Own the operational excellence agenda from budget planning to process improvements.
• Implement scalable operational frameworks for growth and global expansion.
• Contribute to risk management and compliance initiatives.
• Mentor colleagues and help shape a positive, people-oriented culture.

About Innovatrics

Innovatrics builds biometric technologies for elections, border control, digital ID, and secure onboarding in 80+ countries. Your work will directly impact global systems and everyday processes at a company where ideas ship fast.

Working Hours & Location

This role is located in Bratislava with a hybrid work arrangement, spending most time at the HQ and some flexible work-from-home days as needed.

About You

You are a proactive, detailed operations professional with strong organizational and coordination skills. You balance empathy with efficiency and are experienced in managing budgets, contracts, and vendors.

Qualifications

• Proven workplace operations experience, preferably in IT.
• Strong organizational skills with ability to manage multiple priorities.
• Experience in budget, contract, and vendor management.
• Previous experience leading office or operational teams independently.
• Excellent communication in Slovak and English.

Techstack & Tools

• Freshservice or similar ticketing systems.
• Pohoda or similar finance/admin tools.
• Microsoft 365, Google Workspace and other collaboration tools.
• Productivity tools such as Excel, dashboards, and OKR tracking.

Level & Compensation

This mid-level role (O4, Medior 2) offers competitive salaries based on skills, experience, and location, with attractive benefits.

Interview Process

• Introduction Stage: Recruiter screen (~30 min).
• Team Interview: Manager and stakeholder interviews (~120 min, including an operational use case).
• Final Stage: CARES interview with core values discussion (30 min) plus reference checks.

Key Skills/Competency

• Workplace Operations
• Vendor Management
• Budget Planning
• Process Improvement
• Event Coordination
• Transition Planning
• Team Collaboration
• Project Leadership
• Communication
• Organizational Skills