Director, People Analytics

Director, People Analytics at InnovAge

The Director of People Analytics is a strategic, enterprise-wide leader responsible for transforming workforce data into meaningful insights that drive performance, strengthen compliance, and elevate the employee experience. This role will architect InnovAge’s people analytics strategy, build predictive and diagnostic models, enhance data governance, and deliver intuitive reporting that empowers leaders to make informed, data-driven decisions.

The Director is a player-coach, oversees all people analytics, including advanced modeling, operational reporting, workforce planning insights, and enterprise dashboards. This leader will partner closely with HR, Operations, Finance, Compliance, Quality, and Executive Leadership, ensuring data integrity, consistency, and actionable intelligence across the organization. This role will directly lead the People Analytics Analyst and will be responsible for building the long-term roadmap for a scalable, high-performing analytics function.

Essential Functions & Responsibilities

Functional Category: Enterprise Analytics Strategy & Leadership (Estimated % of Time: 30%)

• Establish and execute InnovAge’s multi-year People Analytics strategy.
• Serve as a strategic advisor to ELT, HRBP leadership, and Operations leaders.
• Translate organizational challenges into measurement frameworks and KPIs.
• Advance adoption of predictive, proactive analytics across the enterprise.

Functional Category: Advanced Analytics, Modeling & Insights (Estimated % of Time: 25%)

• Build and maintain predictive models (attrition, hotspots, quality of hire, early success).
• Deliver executive-ready insights that drive workforce planning and operational decisions.
• Lead development of intuitive dashboards and self-service analytics tools.
• Conduct deep-dive analyses to uncover trends, risks, and optimization opportunities.

Functional Category: Data Governance, Quality & Architecture (Estimated % of Time: 20%)

• Create and maintain enterprise data definitions, standards, and governance structures.
• Partner with HRIS, IT, and Compliance to ensure secure, accurate, consistent data.
• Implement automated monitoring to proactively identify data issues.
• Oversee architecture and workflow design for end-to-end people data processes.

Functional Category: Reporting & Operational Excellence (Estimated % of Time: 15%)

• Own recurring enterprise reporting: headcount, turnover, staffing KPIs, compliance, etc.
• Build standard reporting suites for centers, markets, and corporate teams.
• Lead intake, prioritization, and service-level execution of analytics requests.
• Ensure timely, high-quality delivery of all people data outputs.

Functional Category: Leadership, Team Development & Stakeholder Education (Estimated % of Time: 10%)

• Manage and develop the People Analytics Analyst and future team roles.
• Build a culture of continuous improvement, innovation, and service excellence.
• Strengthen data literacy across HR and operations through tools, training, and education.
• Foster strong, collaborative partnerships across functional areas.

Travel Requirements

• 5% - Leadership Meetings

Qualifications

Required

• Bachelor’s degree in Data Science, Business Analytics, Statistics, I/O Psychology, Computer Science, or related field.
• 10+ years of progressive experience in people analytics, workforce analytics, or business intelligence.
• Expertise in analytic tools (SQL, Power BI, Tableau) and predictive modeling (Python, R, SPSS).
• Strong ability to synthesize complex data and communicate to senior leaders.
• Experience working with HR systems (HRIS, ATS, LMS).
• Proven project and prioritization skills in fast-paced environments.
• Exceptional written and verbal communication.

Preferred

• Master’s degree in a related field.
• Prior experience building or leading a People Analytics function.
• Experience in healthcare or regulated, multi-site operations.
• Knowledge of workforce planning, forecasting, and operational modeling.

Benefits

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled. Posted Pay Range $136,400-$177,400

Additional Information

Compensation Disclaimer: The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants: This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com

Agency Disclaimer: InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Key skills/competency

• People Analytics Strategy
• Predictive Modeling
• Data Governance
• SQL
• Power BI
• Tableau
• Workforce Planning
• HRIS Expertise
• Strategic Leadership
• Data Visualization