IT Infrastructure and Operations Manager

About Innovad Group

Innovad Group is a global leader in animal health and nutrition, dedicated to transforming the industry through sustainable and science-driven solutions. Guided by our mission, "Nature Leading Animal Care," we integrate natural principles with advanced scientific research to enhance animal welfare, productivity, and sustainability. We operate globally, offering innovative products and services that support the well-being of animals and foster environmental responsibility. With teams in more than 70 countries, we focus on delivering value, innovation and consistent operational excellence. As part of our team, you will join a company committed to excellence and innovation in a dynamic and rapidly growing sector.

About the Role

We are strengthening our global IT capabilities and are looking for an IT Infrastructure and Operations Manager who will play a key role in managing a modern, secure and scalable technology environment for Innovad Group. This role is essential to ensuring that our people have the tools, systems and support they need to work effectively across countries and teams. You will take ownership of our Microsoft cloud ecosystem, enhance operational excellence, and help shape a proactive and business minded IT function that enables growth, collaboration and security across the organisation. This is a hybrid role that can be based in either of our offices: Antwerp or Essen.

Key Responsibilities

• Infrastructure & Cloud Management
  • Manage and maintain cloud-based infrastructure with a strong focus on the Microsoft ecosystem (Microsoft 365, Entra ID, Intune, Defender).
  • Ensure stability, performance and availability of core IT service including identity, endpoint management, collaboration tools and security solutions.
  • Oversee configuration, administration and continuous improvement of M365 workloads (Exchange Online, SharePoint, Teams, OneDrive).
• Security & Compliance
  • Maintain a proactive security posture across devices, identities, cloud services, and networks.
  • Implement and enforce security baselines, policies, MFA, conditional access, secure device configurations, and hardening standards.
  • Monitor system health, performance, and security alerts, ensuring timely remediation and escalation when required.
• Device & Asset Lifecycle Management
  • Oversee IT hardware procurement in partnership with external IT service providers (laptops).
  • Manage the full lifecycle of IT assets, including inventory accuracy, device assignments, replacements and retirements.
  • Ensure cost-efficient purchasing, standardised device configurations and timely renewals.
• User Lifecycle
  • Manage the IT components of onboarding and offboarding, including account creation, license management, device preparation, access setup and revocations.
  • Ensure smooth, consistent and compliant processes in collaboration with HR.
• General & Communication
  • Represent the team confidently in English, ensuring professional and effective communication with stakeholders.
  • Organize tasks based on business priority and keep delivery timelines visible.
  • Set and manage expectations proactively so everyone knows what will be delivered and when.
  • Available for international travel to support team alignment, deployment activities, and key business priorities.
• Continuous Improvement
  • Identify opportunities to optimise IT operations, automate workflows and strengthen security and compliance posture.
  • Contribute to IT Roadmap execution and support projects across the organisation.
  • Ensure that IT practices align with company strategy, operational needs and best-practice frameworks.

What We’re Looking For

• Proven experience in Microsoft 365, Entra ID, Defender, Intune in SMB environment.
• Strong knowledge of security & compliance frameworks such as Zero Trust, MITRE ATT&CK.
• High level of accuracy and the ability to manage priorities effectively.
• Business-oriented mindset with the ability to link IT processes to organizational goals.
• Excellent communication and organizational skills.
• Fluent in English and Dutch; additional languages are a plus.
• Ability to work independently and collaboratively with different departments and levels of the organisation.

What We Offer

• A dynamic, supportive, and international work environment.
• Flexible working hours and a hybrid working arrangement, organised in alignment with business needs and stakeholder availability.
• The opportunity to have an impact across departments and business units around the world.
• A competitive compensation package.
• Opportunities for continuous professional development.

Key skills/competency

• Microsoft 365
• Entra ID
• Intune
• Defender
• Cloud Infrastructure
• IT Operations
• Security & Compliance
• Asset Management
• Stakeholder Communication
• Zero Trust