Head of Cybersecurity Services

Your Role and Work Environment

We are looking for a talented and enthusiastic Head of Cybersecurity Services to join our ING Hubs Spain Team.

You will be building a new team that is active in the fields of cybersecurity governance, regulatory compliance, horizon scanning and influencing new regulations. Furthermore, the team will perform risk analyses in support of governance and support operational resilience testing within ING.

You will be responsible for hierarchical management of the various CISO delivery teams e.g. in the area of IAM, Security Detection and Response, Cloud Security. These teams comprise of over 50 security professionals and can grow further.

Your Key Responsibilities

• Ensure adequate governance of cybersecurity issues both for ING as Global CISO itself.
• Oversee proper set-up and maintenance of ING's standards in the field of cybersecurity.
• Monitor and drive compliance of CISO to external regulatory standards and internal policies and standards.
• Monitor and influence cybersecurity regulations and drive implementation of regulatory cybersecurity programs.
• Track regulatory obligations producing regulatory reports.
• Support audits – e.g., ECB audits and questionnaires onsite inspections, internal and external maturity assessments.
• Assure adherence to ECB guidelines (e.g. DORA RTS, CRA).
• Map controls to regulatory expectations.
• Execute risk analyses on cybersecurity to support governance and compliance on cyber risk.
• Lead the CISO teams at the location of ING Hubs Spain, including managerial tasks as performance management, budgeting, strategy implementation.
• Represent Hubs Spain in the international ING Hubs organization.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!

• A M.Sc degree in computer science, information security, risk management or equivalent.
• Work experience of a minimum of 10 years of experience in information security, risk management in a larger institution.
• A proven leadership track record.
• A solid understanding of cybersecurity and IT.
• Solid understanding of risk management within (financial) institutions.
• Deep knowledge of GRC frameworks and compliance standards (ISO/IEC 27001, NIST CSF, CIS, NIS2, SOC 1/2).
• Experience in managing policies, KRIs, and risk reporting at the executive level.
• Good understanding of data analytics.
• Very good communication skills (at all levels, from professionals to senior managers), verbal and on paper. English is the global professional language in ING.
• An improvement and innovation mindset.
• Ability to work in a multi-cultural working environment.
• Proven leadership and stakeholder engagement skills in global, cross-functional settings.
• Proven experience in leading teams in a service delivery organization.
• Good presentation skills.
• The skillset of a teamplayer.

You'll Get Extra Points For

• Experience as a manager in IT and/or security delivery organizations.
• Certifications such as CISM, CRISC, CISA or equivalent (e.g. Dutch RE) are a plus.
• Proficiency in the Dutch language.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

• Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.
• Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings.
• Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!
• Health insurance. For you and all your family (spouse/partner and children).
• Life insurance. We help you protect what matters most to you.
• Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…
• Transport allowance. It doesn't matter where you live, we’ll help you get to the office.
• Pension plan. You can benefit from our pension plan after 1 month with us!

Discover ING Hubs Spain

We’re building something exciting—and we want you to be part of it.

ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain.

What makes us different?

• We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology.
• We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries.
• We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working.
• Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.

At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning.

We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.

Key skills/competency

• Cybersecurity Governance
• Regulatory Compliance
• Risk Management
• Information Security
• GRC Frameworks
• IAM
• Cloud Security
• Security Detection & Response
• Audits
• Leadership