Senior Client Partner - Cloud & Infrastructure Services

About Infosys

Infosys is a global leader in next-generation digital services and consulting, enabling clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, Infosys expertly steers clients through their digital journey. This is achieved by enabling enterprises with an AI-powered core that helps prioritize the execution of change, and by empowering businesses with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

About Infosys Cloud And Infrastructure Practice

The Infosys Cloud and Infrastructure practice is focused on helping enterprises realize strategic business outcomes from their digital transformation programs. Our offerings are carefully constructed based on a keen understanding of today’s enterprise needs. We are well-equipped to provide comprehensive assistance through the cloud journey from process design, digital roadmap, platform architecture, technology and product selection, implementation, adoption, and long-term support. Regardless of the stage your organization is on its cloud journey, our service portfolio is designed to assist you.

Role Description for Senior Client Partner - Cloud & Infrastructure Services

The Senior Client Partner is responsible for all client interfaces within an assigned account scope, collaborating with their manager (Group Practice Engagement Manager) to build an account plan and manage client relationships. This role typically handles a single account or part of a large account with a P&L of $50M+.

• Client Relationship Management and Business Development: Manage client relationships, build a portfolio up to $50M+, and own the opportunity management cycle from prospect to close.
• Client Delivery Assurance: Collaborate with all delivery stakeholders to ensure the fulfillment of all commitments to the client.
• Account Planning and Governance: Create comprehensive account plans, including required relationships, opportunities to be pursued, and pricing decisions.
• NA Business Development: Drive North America Business Development, building Go-To-Market (GTM) strategies, solutions, and offerings to accelerate Cloud ecosystem revenue.
• Consulting and Sales Lifecycle: Contribute to different phases, from consulting through the sales lifecycle.
• Team Guidance: Guide various teams regarding proposal development, building the right pricing constructs, and advising on internal capability building and collaboration across the Account sales team.
• Solution Shaping: Advise on opportunities to shape value-adding, winning solutions based on the changing market landscape and customer needs.
• Industry Cloud Solutions: Work with internal teams towards building differentiated industry cloud solutions.
• Strategy Participation: Participate in strategy building for the practice.
• Analyst Relations: Liaise with analysts and related agencies in the positioning of Infosys services.

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. (Will also consider three years of progressive experience in the specialty in lieu of every year of education).
• 14+ years of experience with strong sales, relationship management, and account management experience.
• Demonstrated track record of interacting and building relationships with C-level client contacts.
• Experience in driving large deals, with a proven track record of closing deals.
• Experience in complex Cloud solution design for customers.
• Experience in a large Cloud solution discovery and assessment engagement.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

• Knowledge of industry-specific go-to-market solutions.
• Good understanding of industry-specific business issues and drivers.
• Global Delivery Model experience.
• Experience managing large multi-location consulting engagement teams.

Benefits

Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

EEO Statement

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Key skills/competency

• Client Relationship Management
• Business Development
• Cloud & Infrastructure Services
• P&L Management
• Go-To-Market Strategy
• Solution Design
• Large Deal Negotiation
• C-level Engagement
• Digital Transformation
• Global Delivery Model