IT delivery
Infosys · Bengaluru East, Karnataka, India
This listing has closed — view similar roles below.
- On site
- Full-time
- $90,000 / year
- Bengaluru East, Karnataka, India
Job highlights
- Client-facing role for quality assurance.
- Resolve issues and ensure customer satisfaction.
- Create, review designs, and validate architecture.
- Lead teams for high-quality code delivery.
- Contribute to digital transformation initiatives.
About the role
IT Delivery Specialist at Infosys
As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.
You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes.
You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Power BI
Key skills/competency
- IT Delivery
- Client Interaction
- Quality Assurance
- Issue Resolution
- Customer Satisfaction
- Requirements Understanding
- Design Creation & Review
- Architecture Validation
- Service Offerings
- Technical Risk Planning
Skills & topics
- IT Delivery
- Client Management
- Quality Assurance
- Issue Resolution
- Customer Satisfaction
- Software Development
- Project Estimation
- Technical Leadership
- Power BI
- Digital Transformation
How to get hired
- Tailor your resume: Highlight your experience in IT delivery, client interaction, and quality assurance relevant to Infosys's needs.
- Showcase problem-solving skills: Provide specific examples of how you've resolved technical issues and improved customer satisfaction.
- Demonstrate leadership potential: Detail your experience leading teams, conducting code reviews, and managing technical risks.
- Understand Infosys's culture: Research their values and how they drive digital transformation for clients.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of an IT Delivery Specialist at Infosys?
- As an IT Delivery Specialist at Infosys, you'll interface with clients for quality assurance and issue resolution, ensure high customer satisfaction, understand requirements, create and review designs, validate architecture, and lead teams in developing high-quality code. You'll also contribute to project estimation and technical risk planning.
- What technologies are important for an IT Delivery Specialist at Infosys?
- While the description emphasizes delivery and client interaction, skills in Power BI are specifically mentioned. Experience with various technology domains, architecture validation, and code quality are also crucial for this role.
- How does Infosys support client digital transformation journeys?
- Infosys empowers clients' digital transformation by having delivery teams like yours understand complex requirements, design robust solutions, validate architectures, and ensure high-quality code delivery. Your role is pivotal in guiding clients through these advancements.
- What is the typical career path for an IT Delivery Specialist at Infosys?
- An IT Delivery Specialist at Infosys can progress by gaining more experience in client management, leading larger teams, specializing in specific technology domains, and taking on more strategic roles in solution delivery and architecture. Continuous learning and adherence to organizational processes are key.
- Does Infosys offer opportunities for continuous learning and development?
- Yes, the job description highlights 'continual knowledge management' as a key aspect of the role, indicating that Infosys values and supports ongoing learning and professional development for its employees.