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Gen AI Observability RCA Consultant

Infosys

Bengaluru East, Karnataka, IndiaOn Site

Original Job Summary

Overview

The Gen AI Observability RCA Consultant at Infosys will design and implement AI-driven RCA and impact analysis frameworks integrated with modern observability platforms.

Required Skills & Experience

  • Hands-on experience with GenAI and Agentic AI frameworks like LangChain and LangGraph.
  • Strong understanding of Root Cause Analysis (RCA) and Impact Analysis methodologies.
  • Experience in designing AI-powered automation and monitoring systems.
  • Familiarity with cloud-native architectures and distributed systems.
  • Excellent analytical, problem-solving, and communication skills.

Key Responsibilities

  • Design and implement AI-driven RCA frameworks with observability platforms.
  • Leverage Agentic AI and GenAI for automating incident response decisions.
  • Integrate tools like AppDynamics, Dynatrace, DataDog, Grafana, CloudWatch, Splunk, and ELK.
  • Collaborate with SRE, DevOps, and platform teams on KPIs and workflows.
  • Develop autonomous agents for real-time monitoring and anomaly detection.
  • Drive innovation in predictive analytics and self-healing systems.
  • Ensure scalability, security, and compliance of solutions.

Additional Competencies

  • Ability to develop value-creating strategies for client growth and profitability.
  • Familiarity with software configuration management systems.
  • Awareness of latest technology trends and industry best practices.
  • Strong logical thinking and collaborative skills.
  • Understanding of financial processes and pricing models in projects.
  • Industry domain knowledge and client interfacing skills.
  • Project and team management proficiency.

Key skills/competency

  • GenAI
  • Agentic AI
  • RCA
  • Observability
  • Impact Analysis
  • Cloud-native
  • Automation
  • Monitoring
  • Predictive Analytics
  • Anomaly Detection

How to Get Hired at Infosys

🎯 Tips for Getting Hired

  • Customize your resume: Highlight GenAI and RCA project experience.
  • Research Infosys culture: Review mission, values, and news.
  • Prepare for technical questions: Focus on AI frameworks and observability.
  • Practice STAR method: Structure answers around real examples.

📝 Interview Preparation Advice

Technical Preparation

Review GenAI frameworks and coding samples.
Study observability tools configuration basics.
Practice cloud-native system design challenges.
Refresh RCA and impact analysis methodologies.

Behavioral Questions

Describe a challenging project scenario.
Explain a time you solved complex issues.
Discuss handling team collaboration effectively.
Share experience adapting to rapid changes.