Job Overview
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Job Description
Client Partner
The Client Partner is responsible for partnering with customers to demonstrate value and deliver business outcomes using Infor solutions. Ensuring on-going high levels of satisfaction and retention of customers is vital. The Client Partner will proactively work with both existing and new customers on a regular basis to uncover opportunities for increased utilization and adoption as well as opportunities for upsell. Additionally, our Client Partner will develop and maintain strong relationships with internal partners and clients to assist in identifying, prioritizing and resolving any challenges or concerns. This position is structured as a remote/home office with moderate travel.
A Day in The Life Typically Includes:
- Managing a National Territory with a Large Annual Consulting Services Personal Sales Quota supporting our all software solutions within industry vertical.
- Supporting ‘Net New’ Sales Representatives on all opportunities for full sales lifecycle including: coordination of RFP responses, oral presentations and contract negotiation for services elements.
- Working with sub-contractors to handle additional opportunities.
- Selling into the existing base in support of new software transactions.
- Mining current customer base to develop pipeline opportunities in conjunction with inside sales team.
- Forecasting Responsibility (Monthly, Quarterly, Annually).
- Identification of Marketing Campaigns to drive opportunities.
Basic Qualifications:
- Experience managing an annual personal quota.
- Consulting and/or License sales experience.
- Experience with consulting methodologies, especially around software/technology solutions.
- Experience supporting license sales and selling the value proposition of consulting services.
- Experience selling to prospects at the ‘C’ level.
- Experience developing pipeline/opportunities from an existing customer base.
- Legal authorization to work permanently in the United States without requiring a visa transfer or sponsorship.
- Travel up to 50%.
Preferred Qualifications:
- Consulting/Professional Services Sales experience.
- Experience selling into Distribution.
- Client Partner
- Sales Quota Management
- Consulting Sales
- License Sales
- Software Solutions
- C-Level Selling
- Pipeline Development
- Customer Retention
- Business Outcomes
- Relationship Management
How to Get Hired at Infor
- Customize your resume: Highlight your experience managing personal sales quotas, consulting/license sales, and C-level client engagement to match Infor's Client Partner requirements.
- Showcase your sales acumen: Emphasize your ability to develop pipeline, drive upsell opportunities, and achieve business outcomes for clients.
- Quantify your achievements: Provide specific examples and data points demonstrating your success in meeting sales targets and fostering customer satisfaction.
- Prepare for behavioral questions: Be ready to discuss how you build relationships, manage challenges, and collaborate with internal teams, aligning with Infor's Principle Based Management values.
- Research Infor's solutions: Understand Infor's industry-specific cloud software and how your sales approach can deliver value to their diverse customer base.
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