Sales Operations Coordinator

Sales Operations Coordinator - Infoplaza

Infoplaza is looking for an energetic Sales Operations Coordinator to join our B2B sales team and contribute to the growth of our worldwide weather information services. Infoplaza is a leading meteorological service provider for media, consumers, governments, and businesses, operating under brands like Weerplaza, Weeronline, Buienalarm, and Infoplaza Marine Weather.

What You Will Do:

As a Sales Operations Coordinator, you will be the organizational backbone of our Business to Business Sales activities. You will support our business development managers, monitor processes, and serve as the primary point of contact for clients in the sectors of Ice Management, Outdoor Events, Construction, and Marine. This dynamic role offers significant responsibility, growth opportunities, and close collaboration with our marketing and sales teams. Our experienced account managers will guide your development, fostering a learn-by-doing environment. You will ensure our sales processes are smooth, customer-focused, and structured.

Key Responsibilities:

• Sales Support & Administration: Prepare and follow up on quotes and contracts. Maintain customer and contract data in the HubSpot CRM system. Manage contracts, pricing agreements, and service levels. Support tender preparation. Process sales data and assist with invoicing. Register deals and maintain a tight sales pipeline. Identify commercial opportunities and process improvements. Maintain documentation and archives.
• Customer Contact & Service: Act as the primary point of contact for customers via phone and email. Conduct proactive outbound calls to prospects. Register complaints and coordinate solutions with the IT Service Desk.
• Marketing & Event Coordination: Plan and coordinate marketing activities such as webinars and customer training courses. Coordinate the Infoplaza Ice Management course, including invitations, participant management, materials, and on-site support.

What We Expect From You:

• HBO (Bachelor's degree) level of work and thinking, demonstrable through an HBO diploma and at least 3 years of relevant work experience, or an MBO (vocational) diploma with at least 5 years of experience in a similar role.
• Experience in business-to-business cold calling; you are comfortable making outbound calls.
• Proficiency with programs like Word, Excel, and PowerPoint.
• Experience with CRM systems (HubSpot experience is a plus).
• Excellent written and verbal communication skills in both Dutch and English are a must.
• Strong organizational, planning, and structured work skills.
• Ability to easily switch between different departments and maintain an overview.

What We Do:

At Infoplaza, we empower people and organizations to make informed decisions with the right information at the right time. The Infoplaza Group comprises three business lines: Infoplaza Network, Infoplaza Business, and Infoplaza Mobility. While we primarily provide weather forecasts globally for clients (Infoplaza Network and Business), we also develop travel apps (Infoplaza Mobility). Infoplaza Network delivers weather information to media and consumers via websites and apps like Weeronline, Weerplaza, and Buienalarm, making us the #1 weather platform in the Benelux. Infoplaza Business serves the global B2B market across various sectors, providing weather-related information for land and sea to enhance decision-making in weather-sensitive operations. Our headquarters are in Houten (UT), with an additional office in Amsterdam.

What We Offer:

• Work on a highly discussed topic: the weather, offering continuous challenges.
• Be part of a successful, rapidly growing organization with well-known high-traffic brands and millions of unique visitors weekly.
• An international team of specialists to inspire and support you.
• Significant freedom in planning and executing your work.
• An inspiring work environment for personal development and showcasing talents.
• An informal, hands-on culture with short communication lines.
• A 32-40 hour workweek.
• Hybrid working with Houten as the primary office location, with the option for partial remote work.
• Various other benefits to enhance your work pleasure and vitality, including company fitness, a bicycle plan, fresh fruit and lunch at the office, a home-working and travel expense allowance, and 25 vacation days per year (with the option to buy more).
• Numerous social and sports events, from cycling and padel to glow-in-the-dark painting and karting, plus a monthly Friday afternoon drinks reception.

Are We a Match?

If you believe we are a match, please send us your CV and motivation. We look forward to your application!

Key skills/competency:

• Sales Operations
• Sales Support
• CRM (HubSpot)
• Customer Service
• B2B Sales
• Contract Management
• Event Coordination
• Data Analysis
• Communication Skills
• Organizational Skills