Resident Executive Student Accommodation
@ Indian Institute for Human Settlements

Bengaluru, Karnataka, India
₹300,000
On Site
Contractor
Posted 5 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXXXX***** @iihs.co.in
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Job Details

About Resident Executive Student Accommodation

This is an onsite contractual role at the Indian Institute for Human Settlements located in Bengaluru. The accommodation will be provided at the students' hostel. The executive will be the primary contact for students, ensuring their concerns are addressed and coordinating with the property management team.

Key Responsibilities

  • Student Engagement and Support: Act as the main point of contact for students, address needs and grievances, and maintain issue logs.
  • Liaison with Accommodation Service Partner: Coordinate with property management to address maintenance and service quality.
  • Rent and Payment Monitoring: Track rental and utility payments and generate periodic reports.
  • Emergency and Crisis Management: Serve as on-site contact for emergencies and coordinate with local authorities.
  • Reporting and Coordination: Prepare weekly/monthly reports and collaborate with the Administration Team.

Qualifications

A Bachelor's degree in any field, with prior experience preferred in student housing or customer service. Strong interpersonal and communication skills, an empathetic and solution-oriented attitude, and familiarity with basic reporting tools are required.

Additional Information

This position is contractual for an initial term of 11 months, renewable on mutual consent. The role reports to the Lead – Administration at IIHS and requires occasional travel within India. IIHS is an equal opportunity employer.

Key skills/competency

  • Student Support
  • Communication
  • Coordination
  • Reporting
  • Emergency Management
  • Organizational Skills
  • Customer Service
  • Conflict Resolution
  • Data Tracking
  • MS Excel
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How to Get Hired at Indian Institute for Human Settlements

🎯 Tips for Getting Hired

  • Research IIHS: Understand its mission and work culture.
  • Customize your resume: Highlight experience in student housing.
  • Showcase communication skills: Stress support and coordination abilities.
  • Prepare for situational interviews: Emphasize crisis management examples.

📝 Interview Preparation Advice

Technical Preparation

Study MS Excel features.
Practice report generation techniques.
Review data tracking methods.
Understand basic property management software.

Behavioral Questions

Describe a time of crisis management.
Explain problem resolution with empathy.
Discuss handling conflicting student concerns.
Share teamwork experience in high pressure.

Frequently Asked Questions