2 days ago
Cloud Operations Engineer
Inclusively
Hybrid
Full Time
$65,000
Hybrid
Job Overview
Job TitleCloud Operations Engineer
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$65,000
LocationHybrid
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Job Description
Position Overview: Cloud Operations Engineer
We’re searching for an Associate Cloud Operations Engineer to join our Cloud Services team in a remote work setting. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.
What You’ll Do
- Liaise with Development, Support, and Implementation to provide the best possible experience to our clients.
- Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting.
- Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing.
- Work in SQL, performing activities like database backups, restores, and running scripts.
- Performs other duties as assigned by the immediate manager or the management team.
We’re Excited to Learn More About You
- 3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software/hardware issues.
- This role operates as a 5x8 from Monday - Friday, 6:00 PM - 2:30 AM CT.
- Experience with Microsoft Windows Server and desktop operating systems.
- Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server Management Studio.
- Working knowledge of TCP/IP and network troubleshooting.
- Highly organized with excellent time management skills.
- Excellent written communication skills.
- Associate degree in Information Technology, Information Systems, or related field; or equivalent.
Key skills/competency
- Technical Support
- Windows Server
- SQL
- PowerShell
- Network Troubleshooting
- Documentation
- Client Liaison
- Software Installations
- Server Configurations
- Troubleshooting
How to Get Hired at Inclusively
- Research the insurance technology company's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight experience in Windows domain support, SQL, and scripting relevant to Cloud Operations Engineer roles.
- Showcase relevant skills: Emphasize your technical support background, specifically with Microsoft Windows Server, PowerShell, and network troubleshooting.
- Prepare for technical interviews: Be ready to discuss your experience with SQL, server configurations, and troubleshooting complex software/hardware issues.
- Highlight your problem-solving abilities: Provide examples of how you've resolved client issues and contributed to team-based solutions in previous roles.
Frequently Asked Questions
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01What is the typical work schedule for the Cloud Operations Engineer at the insurance technology company?
02What level of experience is required for this Associate Cloud Operations Engineer position?
03What specific technical skills are critical for success as a Cloud Operations Engineer with this partner company?
04Does the insurance technology company support remote work for this Cloud Operations Engineer role?
05How important is documentation for the Cloud Operations Engineer role at this insurance technology company?
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