Billing Associate

About IMS Legal Strategies

IMS Legal Strategies is a trusted partner to law firms and corporations worldwide, providing the expertise and technology needed to solve dispute-related challenges and protect reputations. IMS delivers strategic solutions for the entire litigation lifecycle, including advisory and analytical support, specialized expert witness services, data-driven jury consulting, powerful trial graphics, and seamless presentation technology. Our integrated teams have decades of practical experience in more than 65,000 cases and 6,500 trials.

“Together, we win” is the IMS company motto and a genuine philosophy that guides our work with clients, experts, and one another. From entry-level to executives, we are driven by five core values: 1) Ownership Thinking, 2) Humble Confidence, 3) Quality and Excellence, 4) Honor the Relationship, and 5) Operate as One.

We invite you to join our thriving company, committed to shared success. Visit imslegal.com for more.

Job Summary: Billing Associate

The Billing Associate is responsible for the accurate and timely preparation, review, and processing of expert and client invoices. This role ensures invoices comply with contractual terms, client-specific billing guidelines, and internal policies. The Billing Associate works closely with internal stakeholders to resolve billing issues, maintain data accuracy, and support revenue cycle operations.

Essential Duties & Responsibilities

• Prepare, review, and process client and expert invoices in accordance with agreed-upon rates, and terms
• Ensure compliance with client billing guidelines, contracts and company policies
• Research, identify, and resolve billing discrepancies or rejections
• Load invoices and accruals/estimates into electronic billing portal
• Process retainer applications as needed
• Create invoices for retainers as needed
• Update client billing instructions as needed
• Support month-end closing processes by meeting billing deadlines
• Communicate with internal departments to clarify billable items and resolve issues
• Respond to billing-related inquiries in a professional and timely manner
• Other duties as needed

Skills & Experience

• Capable of working effectively under pressure while handling heavy workloads, multiple simultaneous projects, and time sensitive work constraints in a deadline driven environment?
• Demonstrates strong professional communication skills, both verbal and written
• Must be proactive, organized, detail-oriented, and able to work collaboratively with staff at all levels
• Experience with client specific billing requirements strongly preferred
• Excels in the ability to comprehend and produce accurate analytical data

Education & Technical Requirements

• HS Diploma or Equivalency
• Minimum of three (3) years of business office accounting experience
• Proficiency in Microsoft Office (Word/Excel/Smartsheet) and ERP systems required
• Excellent typing and 10-key skills
• Sage Intacct experience a plus
• Law/consulting firm accounting administration a plus

Location & Benefits

This position is 100% remote and supports east to west coast time zones.

• Competitive compensation package with 401K match
• Flexible PTO and 12 paid holidays
• Robust health and welfare benefits, including medical, dental, vision, HSA, short-term disability, long-term disability, and life insurance, all with generous company contributions
• Career development programs supported through an integrated Learning Platform
• Talent Identification Program to recognize and reward our high-performing, high-potential team members through career growth opportunities and unique development experiences
• Values-driven culture based on respect, care, growth, and excellence

Key skills/competency

• Billing
• Invoicing
• Accounting
• ERP Systems
• Microsoft Excel
• Data Accuracy
• Compliance
• Communication
• Detail-Oriented
• Problem Solving