Product Owner

About Impel

We're harnessing the power of AI to transform automotive retailing, one of the largest segments of the global economy, and we've become one of the largest vertical AI companies in the world. Our industry-leading Automotive AI Operating System helps retailers and OEMs unify the entire customer journey--fueling faster decisions, deeper connections, and measurable impact at every step along the way. To date, we've delivered 34 billion shopper interactions, influencing more than $8 billion in Sales and Service revenue across 51 countries. To learn more about Impel, visit impel.ai.

Our Values

Relationships - At the heart of everything we do are the connections we build with customers, colleagues, and communities--rooted in trust, and strengthened through collaboration.

Results - We believe every innovation should be purposeful, every challenge met with strategy, and every outcome drives lasting measurable success.

Inventiveness - We don't just adapt to change; we embrace an entrepreneurial spirit that inspires us to take bold action--pushing boundaries and constantly reimagining what's possible at every turn.

Grit - We have a relentless drive to push forward, overcome obstacles, and seek out new ideas with ambition, energy, and passion--no matter what roadblocks we may encounter.

Job Summary And Responsibilities

The Product Owner supports translating business needs into functional software solutions. This individual works closely with Product Management and Engineering to help define and deliver product features that are valuable, usable, and feasible. The Product Owner assists in understanding customer requirements and breaking them into actionable tasks while following a structured process within two-week iterations. This role helps maintain a healthy backlog and ensures the delivery of high-quality features aligned with business priorities.

• Backlog Management: Own, define, and prioritize the product backlog, ensuring it is transparent, visible, and clearly articulated to the development team.
• User Story Creation: Write clear, concise, and detailed user stories with acceptance criteria to guide the development process.
• Sprint Planning and Execution: Actively participate in all Scrum events, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, to ensure the team is focused on delivering the highest value.
• Stakeholder Communication: Serve as the primary liaison between the development team and internal and external stakeholders, providing updates on progress, managing expectations, and gathering feedback.
• Requirement Clarification: Be available to the development team to answer questions, clarify requirements, and make quick decisions to remove roadblocks.
• Acceptance of Work: Review and accept completed work from the development team to ensure it meets the defined user story and acceptance criteria.
• Feature Prioritization: Constantly evaluate and re-prioritize the product backlog based on business value, technical dependencies, and market feedback.

Qualifications

We’re looking for someone with a strong foundation in product ownership and telephony technology, typically gained through 4–5 years of experience in a B2B SaaS environment. Experience in the automotive space is a plus, but not required. What matters most is your ability to work within Agile (Scrum) frameworks, manage and prioritize product backlogs, and translate business needs into clear, well-written user stories. You bring a thoughtful, analytical approach to problem-solving, with a keen eye for detail and quality. If you’re a proactive, entrepreneurial self-starter who enjoys collaborating across teams and balancing multiple priorities, this is the right fit for you. Familiarity with tools like Jira, Azure DevOps, or Asana is helpful as you partner closely with engineering and business stakeholders.

Key skills/competency

• Product Ownership
• Agile Scrum
• Backlog Management
• User Story Creation
• Stakeholder Management
• B2B SaaS
• Requirement Analysis
• Feature Prioritization
• Telephony Technology
• Jira/Azure DevOps/Asana