Laboratory Technician

About IKO North America

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide, boasting many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values.

Role Overview

We are currently seeking a Laboratory Technician in a permanent full-time position to join our team of skilled professionals based at our Calgary Plant. This state-of-the-art manufacturing plant produces premium roofing shingles in a high-speed, continuous, asphalt shingle manufacturing process environment.

Reporting to the Quality Control Supervisor, the successful candidate will be responsible for supporting the development and implementation of a quality plan to drive continuous improvement in plant performance, and assuring that finished product complies with company, industry, and government standards.

Job Responsibilities

• Perform tests in the Laboratory on key parameters associated with the quality assurance of finished products.
• Monitor the quality of finished products in real-time, resolve issues with the production team, and escalate quality issues on a timely basis.
• Monitor quality impact of new production processes, methods, or equipment.
• Implement ongoing quality improvement processes and procedures, working with interdepartmental teams and with the involvement of production employees.
• Support the development and implementation of a quality plan to drive continuous improvement in plant performance.
• Measure quality assurance metrics to identify opportunities for improvement, progress on goals, and accountability for performance.
• Identify, troubleshoot, and drive resolution of production quality deficiencies and problems.
• Escalate quality assurance issues to the Quality team and Plant management on a timely basis.
• Ensure that the Lab equipment is calibrated and in good condition and communicate material and spare requirements in advance.
• Collate and analyze performance data and charts against defined parameters.
• Work with shipping to ensure that outgoing products are sorted, segregated, isolated, and downgraded as per disposition from the quality team.

Qualifications

• Diploma or Degree in a Science-related field.
• 1-3 years of experience in an industrial process manufacturing environment in a quality assurance role with hands-on experience with quality management systems preferred.
• Proficient with MS Excel, Word, PowerPoint.
• Ability to lift 25lbs - lifting bundles of shingles.
• Experience working in a Laboratory environment and calibrating/troubleshooting instruments will be an asset.
• Ability to prioritize tasks in a fast-paced environment where test results may be required quickly.
• Communication: Ability to interact with Frontline teams.
• Self-initiative: Ability to work diligently without supervision.
• Team player: Able to help QA/QC supervisor with assigned tasks.

Note: This is a Safety Sensitive position.

Benefits

• Health Insurance (includes Virtual Health and HCSA)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term Disability
• Short-term Disability
• RRSP Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition reimbursement
• Service Awards
• Employee Perks & Discounts

IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Key skills/competency

• Quality Assurance
• Laboratory Testing
• Continuous Improvement
• Data Analysis
• Troubleshooting
• Equipment Calibration
• Quality Management Systems
• MS Office Suite
• Communication Skills
• Self-Initiative