IT Product Manager - Privacy & Legal Marketing Technology
IHG Hotels & Resorts
Job Overview
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Job Description
Role Purpose
The IT Product Manager - Privacy & Legal Marketing Technology is responsible for delivering quality products across the digital experience, encompassing Mobile, Hotel Website, Audience Matching platform, Pixels and Tag Manager, Data Clean Room, and Cookie Consent tools. This role coordinates among business stakeholders, software developers, technical engineers, designers, data analysts, and other functional subject matter experts to create a comprehensive and holistic roadmap addressing both short-term and long-term needs. The Product Manager must operate at both the strategic level (generating innovative ideas for growth and change management) and the tactical level (analyzing data, solving problems). They will prioritize and activate the roadmap, ultimately managing the end-to-end product lifecycle from ideation to launch, adoption, and optimization using an agile methodology, pivoting as needed in response to stakeholder and customer needs. This role also supports in-depth business reviews, communicates and presents across all levels of the organization, and supports cross-functional product teams.
Your Day to Day
- Develop and execute a forward-looking product strategy informed by business insights, customer needs, competition, and distribution capabilities, resulting in a comprehensive roadmap of enhancements and new products.
- Anticipate product opportunities and obsolescence, driving strategic planning and defining top-level business requirements.
- Lead cross-functional teams to design, develop, and implement prioritized product roadmaps, managing the product backlog with data-driven decision-making and stakeholder alignment.
- Continuously evaluate product performance using metrics, user research, and competitive analysis to refine assumptions, prioritize user stories, and ensure products remain best in class.
- Communicate product vision, specifications, and progress to stakeholders and leadership, fostering collaboration and mentoring junior team members.
What We Need From You
- 3-6 years’ experience in product management, digital marketing, data analysis, or privacy within software or corporate environments, with deep expertise in IHG’s digital landscape, competitors, and eCommerce trends.
- Proven ability to adapt strategies quickly in a fast-evolving market, leveraging strong analytical, program management, and product development skills including formal requirements and prototyping.
- Excellent communication and storytelling skills to present concepts, research, and business outcomes effectively to diverse audiences including senior leadership and external partners.
- Comprehensive hotel industry knowledge across the customer journey, combined with an entrepreneurial mindset to identify market opportunities and translate them into actionable plans.
- Skilled in cross-organizational leadership, technology, and enterprise software, comfortable presenting product vision and strategy.
- Proven understanding of digital marketing tracking and technology needs, global consumer privacy landscape and regulatory environment, attention to detail and ability to work closely with legal and operations colleagues.
Key skills/competency
- Product Management
- Digital Marketing
- Privacy Regulations
- Marketing Technology
- Agile Methodology
- Roadmap Development
- Stakeholder Management
- Data Analysis
- E-commerce Trends
- Legal Compliance
How to Get Hired at IHG Hotels & Resorts
- Research IHG Hotels & Resorts' culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand 'True Hospitality for Good' and their focus on growth.
- Tailor your resume for Product Management: Customize your application to highlight proven experience in digital product management, privacy, marketing technology, and data analysis relevant to the hospitality sector.
- Showcase agile and stakeholder management skills: Emphasize your ability to manage end-to-end product lifecycles, lead cross-functional teams, and navigate complex stakeholder environments with data-driven decisions.
- Prepare for behavioral interviews: Practice demonstrating your problem-solving capabilities, strategic thinking, leadership in a hybrid environment, and communication skills to diverse audiences.
- Understand IHG's digital landscape: Familiarize yourself with IHG's mobile, web, and data platforms, e-commerce trends, and the global consumer privacy landscape relevant to their business.
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