SAP Enterprise Business Solutions Architect
iHerb · United States
- Hybrid
- Full-time
- $188,500 / year
- United States
Job highlights
- Design and modernize business applications for growth.
- Develop Order-to-Cash modernization roadmap.
- Collaborate with Finance, Operations, and Technology.
- Requires strong ERP, integration, and cloud skills.
- Support global health and wellness mission.
About the role
Job Summary
At iHerb, we are on a mission to make health and wellness accessible to everyone globally through our products and platforms. As part of our multi-year digital transformation journey, iHerb’s Enterprise Architecture group focuses on improving our current and future technology platforms and product platform architectures. We are currently seeking a Enterprise Solutions Architect to support our Order-to-Cash and Supply Chain domains. This role will collaborate across various business units, including Finance, Operations, Technology, and Planning to design and modernize iHerb’s Business Applications in order to provide a scalable foundation for growth. In addition, this role will assist in creating iHerb’s Order-to-Cash modernization roadmap and introduce product governance to align with iHerb’s overall enterprise strategy and business metrics. This role requires strong technical skills across several key technology focus areas (ERP systems, integration patterns, databases, cloud platforms, security and compliance etc). You will also collaborate with functional teams to develop iHerb’s holistic supply chain technology landscape, accounting for key dependencies and potential synergies across various product roadmaps across platforms. This role reports directly to the VP, Enterprise Applications.
Principal Enterprise Architect - Order-to-Cash/Supply Chain Responsibilities
- Collaborate with Business leaders and Stakeholders to understand organizational goals and translate them into technology strategies.
- Develop and maintain the enterprise application architecture roadmap, ensuring alignment with business needs and industry best practices.
- Lead end to end design and integration of comprehensive business solutions across ERP (SAP), SCM, Finance, and other enterprise applications.
- Ensure solutions are scalable, reliable, and meet performance requirements while addressing compliance and security standards.
- Oversee the evaluation, selection, and implementation of new technologies and tools to enhance business capabilities.
- Establish integration strategies and frameworks for seamless connectivity between ERP and other Enterprise Systems.
- Ensure data consistency and process harmonization across applications to support a unified business strategy.
- Serve as the primary point of contact on end to end Business Solutions between Business and IT teams, facilitating collaboration and effective communication.
- Provide thought leadership and technical expertise to drive innovation and continuous improvement.
- Define and enforce architecture standards, best practices, and governance models for enterprise solutions.
- Conduct regular audits and reviews to ensure compliance with architectural principles and technology policies.
- Guide cross-functional teams in solution design, development, and deployment efforts.
- Mentor junior architects and technical staff, fostering a culture of learning and innovation.
- Lead troubleshooting efforts for complex issues, ensuring minimal disruption to business operations.
- Develop proactive measures and contingency plans to mitigate risks associated with enterprise solutions.
- Ensure ROI (Return on Investment) is clearly defined and account for cross-functional dependencies
- Lead program steering committee meetings comprised of Director/Sr Director/VP/C-Suite stakeholders
- Functional/domain experience and/or exposure to some of the following: OMS, B2B, Transportation Management (TM), Procurement (P2P), Tax, Currency, Rebate/Scanback, Payment, WMS, demand forecasting/planning and similar.
- Collaborate with iHerb’s TMO (Transformation Management Office) to define enterprise architecture standards, systems integration patterns and adherence across all iHerb enterprise systems
Minimum Qualifications
- BS or MS in Computer Science, Information Systems or related field; Proven experience (8-10+ years) as Enterprise architect or similar role, with emphasis on designing and implementing Order-to-Cash solutions
- Excellent communication skills. Must have the ability to effectively communicate with technical and non-technical peers.
- Experience in business process framework including process decomposition, data and functional flows and architecture frameworks
- Deep understanding of Order to Cash processes and ERP systems with demonstrated hands-on experience
- Demonstrated knowledge in data migration, governance, pipeline and quality
- Experience with designing best-in-class standards for integration patterns across systems to ensure seamless data and information flow
- Experience with enterprise middleware (iPaaS) and integration patterns is required.
- Experience with leading ERP systems such as Oracle or SAP is required.
- Industry experience in eCommerce and Consumer Product Goods is a plus
About IHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world.
With a Passion For Wellness And a Mind For Innovative Solutions, IHerb Team Members Share a Vision For a Healthier World That Drives Them Each Day. Our 5 Shared Values Unite Our Global Team:
- Focus on the Customer
- Empower Our People
- Be Entrepreneurial & Pivot Quickly
- Embrace Diversity & Inclusion
- Strive for Simplicity
IHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
Key skills/competency
- Enterprise Solutions Architect
- Order-to-Cash
- Supply Chain
- SAP
- ERP Systems
- Integration Patterns
- Business Process Framework
- Data Migration
- eCommerce
- Consumer Product Goods
Skills & topics
- Enterprise Solutions Architect
- SAP
- Order-to-Cash
- Supply Chain
- ERP
- iPaaS
- Integration Patterns
- eCommerce
- Business Process
- IT Architecture
How to get hired
- Tailor your resume: Highlight your 8+ years of experience as an Enterprise Architect, focusing on Order-to-Cash solutions and SAP expertise.
- Showcase relevant skills: Emphasize your understanding of business process frameworks, data migration, and integration patterns, including iPaaS.
- Prepare for behavioral questions: Be ready to discuss collaboration with business leaders and your approach to problem-solving in complex environments.
- Research iHerb's values: Align your application and interview responses with iHerb's mission and core values, such as customer focus and striving for simplicity.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Enterprise Solutions Architect role at iHerb?
- The Enterprise Solutions Architect at iHerb will primarily focus on supporting the Order-to-Cash and Supply Chain domains. This involves designing and modernizing business applications to create a scalable foundation for growth, developing an Order-to-Cash modernization roadmap, and ensuring alignment with iHerb's overall enterprise strategy and business metrics.
- What are the key technical skills required for the Enterprise Solutions Architect position at iHerb?
- The role requires strong technical skills in ERP systems (specifically SAP), integration patterns, databases, cloud platforms, and security/compliance. Experience with enterprise middleware (iPaaS) and leading ERP systems like SAP or Oracle is essential.
- What functional or domain experience is beneficial for this Enterprise Solutions Architect role?
- Functional or domain experience in areas such as Order Management Systems (OMS), B2B, Transportation Management (TM), Procure-to-Pay (P2P), Tax, Currency, Rebate/Scanback, Payment, Warehouse Management Systems (WMS), and demand forecasting/planning is highly beneficial.
- What is the minimum educational requirement for the Enterprise Solutions Architect role?
- The minimum educational requirement is a BS or MS in Computer Science, Information Systems, or a related field. This should be complemented by proven experience as an Enterprise Architect or similar role.
- How does iHerb approach employee benefits and compensation for this role?
- iHerb offers a competitive compensation package, with an anticipated pay scale of $177,000-$200,000 USD. Eligible employees also have access to medical, dental, vision, and life insurance programs, a 401(k) plan, paid time off, sick leave, and paid holidays. Additionally, eligible employees may receive Restricted Stock Units and annual bonuses.
- What is iHerb's stance on unsolicited submissions from staffing agencies for the Enterprise Solutions Architect position?
- iHerb does not accept unsolicited 3rd party (Agency) candidates. Agencies interested in becoming a supplier must submit requests to staffingvendors@iherb.com and should not contact iHerb employees directly. Any agency candidates presented for a role must go through the internal recruiting organization.
- What industry experience is preferred for the Enterprise Solutions Architect role at iHerb?