Product Support Sales Representative
@ ICM Solutions LLC

Salt Lake City, Utah, United States
$75,000
On Site
Full Time
Posted 23 days ago

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XXXXXXXX XXXXXXXXX XXXXXXXXXX***** @icmsolutions.com
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Job Details

Product Support Sales Representative

ICM Solutions is seeking a highly motivated Product Support Sales Representative for their Salt Lake City, UT location. This role is critical in supporting customers in the assigned territory by acting as a consultant in technical support and product management to ensure optimal return on investment.

Duties & Responsibilities:

  • Present, promote, and sell products/services to customers.
  • Conduct cost-benefit and needs analysis for customers.
  • Reach out to customer leads through cold calling.
  • Resolve customer complaints to maximize satisfaction.
  • Achieve sales targets within schedule and time frame.
  • Coordinate sales efforts with team members and departments.
  • Analyze territory potential and maintain sales reports.
  • Report customer needs, problems, and competitive insights.

Required Qualifications:

  • Proven sales representative experience with target driven mindset.
  • Excellent knowledge of MS Office and CRM practices.
  • Strong selling, communication, and negotiation skills.
  • Ability to prioritize, manage time, and deliver presentations.
  • Relationship management skills and openness to feedback.

Key skills/competency:

  • Sales
  • Technical Support
  • Product Management
  • CRM
  • Cold Calling
  • Customer Analysis
  • Communication
  • Negotiation
  • Presentation
  • Time Management
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How to Get Hired at ICM Solutions LLC

🎯 Tips for Getting Hired

  • Research ICM Solutions LLC's culture: Understand their mission and market position.
  • Customize your resume: Highlight sales and technical support experience.
  • Prepare for cold calling discussions: Demonstrate communication skills.
  • Showcase CRM expertise: Emphasize proficiency in MS Office and CRM tools.

📝 Interview Preparation Advice

Technical Preparation

Review CRM software basics.
Practice Microsoft Office applications.
Study product technical details.
Analyze market trends data.

Behavioral Questions

Describe a time you resolved customer issues.
Explain your approach to sales challenges.
Share an experience on team coordination.
Discuss handling rejection during cold calls.

Frequently Asked Questions