Project (Admin) Mgr 3
Ichor Systems, Inc. · Austin, TX
- On site
- Full-time
- $95,000 / year
- Austin, TX
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Job highlights
- Manage non-technical projects from initiation to delivery.
- Coordinate cross-functional teams to meet project goals.
- Interface with customers on technical and strategic matters.
- Develop business and technical requirements for projects.
- Utilize MRP, Oracle, and Agile systems for project tracking.
About the role
Project Manager
Ichor Systems has an immediate opening for a Project Manager, located in Austin, Texas. This role performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. The Project Manager will coordinate cross-functional teams through meetings and progress measurement activities which bring distinct, specific projects to completion both on time and within budget.
What We Offer
- Generous Paid Time Off – Enjoy 3 weeks of PTO annually, with accrual starting on day one.
- Comprehensive Health Coverage – United Healthcare medical plans available for both individuals and families.
- Employee Stock Purchase Plan (ESPP) – Purchase company stock at a 15% discount through convenient payroll deductions.
- 401(k) with Company Match – Receive a 50% match on contributions up to 8%, with immediate vesting.
- Full Benefits Package – Includes dental, vision, and disability insurance.
- Paid Holidays – 9 company holidays, plus a floating holiday.
- Tuition Reimbursement – Up to $7,500 per year for approved professional development.
Essential Duties And Responsibilities
- Coordinate delivery of product to external customer.
- Monitor product from initial order acceptance through delivery.
- Interface with customer on technical and strategic matters, including planning/scheduling.
- Manage day-to-day activities within customer service.
- Implement program policies, procedures, and standards.
- Develop business and technical requirements encompassing Service, Technology, and Operational needs.
- Set project timelines, track progress, and coordinate with various teams to meet objectives.
- Manage and oversee team analysis requirements.
- May direct the work of others within the department.
- Work independently with minimal supervision.
Desired Knowledge, Skills, And Abilities
- Advanced knowledge of Copy Exact violation procedures.
- Knowledge of the company’s policies, practices, and procedures.
- Problem-solving and conflict resolution skills.
- Solid knowledge of products and services.
- Strong project management, organizational, and conceptualization skills.
- Excellent verbal and written communication skills.
- Knowledge of MRP, Oracle, and Agile systems.
- Solid MS Office Suite (Outlook, Word, Excel, PowerPoint) skills.
- Ability to sit, stand, walk, bend, and lift up to 25 lbs.
Desired Education, Certifications, And Experience
- 5-7+ years of customer service or related work experience.
- B.S. or equivalent work experience, or any combination of education and experience.
- Previous supervisory experience.
Key skills/competency
- Project Management
- Customer Service
- Cross-functional Team Coordination
- Product Delivery
- Scheduling
- Requirements Gathering
- Problem Solving
- Communication Skills
- MS Office Suite
- MRP/Oracle/Agile Systems
Skills & topics
- Project Manager
- Project Management
- Customer Service
- Team Coordination
- Product Delivery
- Scheduling
- Requirements Gathering
- Problem Solving
- Oracle
- Agile
How to get hired
- Tailor your resume: Highlight your 5-7+ years of customer service experience and project management skills, emphasizing your ability to coordinate cross-functional teams and manage projects from initiation to delivery.
- Showcase technical aptitude: Demonstrate proficiency in MS Office Suite and mention any experience with MRP, Oracle, or Agile systems.
- Quantify achievements: Provide examples of projects completed on time and within budget, showcasing your problem-solving and conflict resolution abilities.
- Research Ichor Systems: Understand their mission, values, and commitment to employee well-being and professional development to align your application and interview responses.
Technical preparation
Master MS Office Suite tools thoroughly.,Familiarize with MRP, Oracle, and Agile.,Practice project planning and timeline management.,Review Copy Exact violation procedures.
Behavioral questions
Describe a complex project you managed.,How do you handle customer technical inquiries?,Explain your conflict resolution approach.,How do you prioritize competing tasks?
Frequently asked questions
- What is the primary focus of the Project Manager role at Ichor Systems?
- The Project Manager role at Ichor Systems focuses on the non-technical completion of projects, coordinating cross-functional teams to ensure projects are delivered on time and within budget, from initiation through final delivery.
- What benefits does Ichor Systems offer to its Project Managers?
- Ichor Systems offers a comprehensive benefits package including generous PTO, health coverage (medical, dental, vision), an Employee Stock Purchase Plan (ESPP) with a 15% discount, a 401(k) with company match, and tuition reimbursement up to $7,500 annually.
- What technical systems are important for the Project Manager at Ichor Systems?
- Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint) is essential. Knowledge of MRP, Oracle, and Agile systems is also desired for this Project Manager position.
- What experience level is required for the Project Manager position at Ichor Systems?
- The position requires 5-7+ years of customer service or related work experience, a B.S. or equivalent work experience, and previous supervisory experience is also desired for this Project Manager role.
- How does Ichor Systems approach compensation for its Project Manager roles?
- Ichor Systems determines pay ranges based on role, level, and location. Individual pay is then set considering work location, knowledge, skills, experience, tenure, and education/training. Your recruiter will provide specific range details during the hiring process.
- What is the work arrangement for the Project Manager position?
- The job description specifies the Project Manager role is located in Austin, Texas, implying an on-site work arrangement. Specific details about hybrid options would need to be confirmed during the hiring process.