Account Executive Administration Officer

Account Executive Administration Officer

ICF Next brings together strategy, creativity, content, and outreach to deliver meaningful communication campaigns and events for the European market and beyond. As part of this mission, we are looking for a highly organised and detail-oriented Account Executive to support our Framework Contract activities across all portfolios. This role sits at the intersection of operations, data, and communication excellence. You will play a key role behind the scenes ensuring that our teams have accurate data, structured processes, clean tools, and solid reporting foundations – all essential elements to fuel strategic and creative work. The ideal candidate is digitally savvy, analytical, precise, and able to translate operational information into clarity for others.

The Role & Responsibilities:

Operational & Administrative Excellence

• Manage and update portals used across contracts, ensuring complete, accurate, and timely information.
• Classify, organise, and maintain files and documentation in line with internal standards.
• Provide administrative support across teams to account directors and project directors.

Data Management & Analytics

• Collect, clean, and consolidate data from various financial & planning tools.
• Prepare datasets and analyses for monthly and quarterly reporting
• Identify gaps, inconsistencies, or errors in data and proactively propose fixes.
• Support the follow-up of dashboards and performance indicators.

CRM & Pipeline Management

• Keep the CRM up to date: opportunities, contacts, project information, and status changes.
• Perform regular quality checks and cleaning of the pipeline to ensure accuracy.
• Support forecasting by ensuring data completeness and alignment with ongoing work.

Quality Control & Internal Coordination

• Conduct systematic quality checks on data, documents, and deliverables.
• Coordinate with teams to gather missing inputs and ensure deadlines are met.
• Help maintain reporting calendars and support internal communication flows related to Frameworks.

Presentation & Documentation Support

• Contribute to the preparation of clear and well-structured presentation materials for internal purposes or client-facing summaries.
• Support in drafting templates, guidelines, and process documentation when relevant.

Required Skills & Qualifications

Core Competencies

• Exceptional attention to detail and strong organisational skills.
• Analytical mindset with the ability to interpret and structure data clearly.
• Ability to work across multiple frameworks in parallel, prioritising efficiently.
• Proactive, reliable, and comfortable working both independently and as part of a team.

Technical Skills

Knowledge of is a nice to have:

• Dynamics 365 (CRM)
• Maconomy (ERP)
• Excel (advanced data manipulation, formulas, pivot tables)
• Power BI (basic navigation, filtering, exporting, reading dashboards)
• Strong digital literacy and ability to learn new tools quickly.
• PowerPoint or presentation-building skills are an asset.

Experience

• Experience in operations, data management, project administration, or similar support roles.
• Experience in communication agencies, consulting, or EU-funded projects is a plus.
• Familiarity with environments requiring strict quality control and structured documentation.

Key Attributes

• Highly meticulous and structured.
• Strong sense of responsibility and ownership.
• Comfortable dealing with data-heavy tasks.
• Collaborative and service-oriented mindset.
• Ability to thrive in a dynamic environment that supports creative and strategic outputs.

Right to Work, Location & Sponsorship (Spain)

We welcome applications from candidates based in any country. This role is located in Spain, and successful candidates must: Have the legal right to work in Spain, or be eligible for sponsorship on a case-by-case basis, and Be physically located in Spain by Day 1 of employment (or shortly before your start date). Please ensure you can meet the right-to-work and location requirements or would qualify for sponsorship where applicable.

#indeed

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.