Account Executive - Administration Officer
ICF Next · Madrid, Community of Madrid, Spain
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- On site
- Full-time
- $55,000 / year
- Madrid, Community of Madrid, Spain
Job highlights
- Support Framework Contract activities with operational excellence.
- Manage data, reports, and CRM for accurate insights.
- Ensure quality control and internal coordination.
- Prepare presentations and documentation.
- Must be legally authorized to work in Spain.
About the role
Account Executive Administration Officer
ICF Next brings together strategy, creativity, content, and outreach to deliver meaningful communication campaigns and events for the European market and beyond. As part of this mission, we are looking for a highly organised and detail-oriented Account Executive to support our Framework Contract activities across all portfolios. This role sits at the intersection of operations, data, and communication excellence. You will play a key role behind the scenes ensuring that our teams have accurate data, structured processes, clean tools, and solid reporting foundations – all essential elements to fuel strategic and creative work. The ideal candidate is digitally savvy, analytical, precise, and able to translate operational information into clarity for others.
The Role & Responsibilities:
Operational & Administrative Excellence
- Manage and update portals used across contracts, ensuring complete, accurate, and timely information.
- Classify, organise, and maintain files and documentation in line with internal standards.
- Provide administrative support across teams to account directors and project directors.
Data Management & Analytics
- Collect, clean, and consolidate data from various financial & planning tools.
- Prepare datasets and analyses for monthly and quarterly reporting
- Identify gaps, inconsistencies, or errors in data and proactively propose fixes.
- Support the follow-up of dashboards and performance indicators.
CRM & Pipeline Management
- Keep the CRM up to date: opportunities, contacts, project information, and status changes.
- Perform regular quality checks and cleaning of the pipeline to ensure accuracy.
- Support forecasting by ensuring data completeness and alignment with ongoing work.
Quality Control & Internal Coordination
- Conduct systematic quality checks on data, documents, and deliverables.
- Coordinate with teams to gather missing inputs and ensure deadlines are met.
- Help maintain reporting calendars and support internal communication flows related to Frameworks.
Presentation & Documentation Support
- Contribute to the preparation of clear and well-structured presentation materials for internal purposes or client-facing summaries.
- Support in drafting templates, guidelines, and process documentation when relevant.
Required Skills & Qualifications
Core Competencies
- Exceptional attention to detail and strong organisational skills.
- Analytical mindset with the ability to interpret and structure data clearly.
- Ability to work across multiple frameworks in parallel, prioritising efficiently.
- Proactive, reliable, and comfortable working both independently and as part of a team.
Technical Skills
Knowledge of is a nice to have:
- Dynamics 365 (CRM)
- Maconomy (ERP)
- Excel (advanced data manipulation, formulas, pivot tables)
- Power BI (basic navigation, filtering, exporting, reading dashboards)
- Strong digital literacy and ability to learn new tools quickly.
- PowerPoint or presentation-building skills are an asset.
Experience
- Experience in operations, data management, project administration, or similar support roles.
- Experience in communication agencies, consulting, or EU-funded projects is a plus.
- Familiarity with environments requiring strict quality control and structured documentation.
Key Attributes
- Highly meticulous and structured.
- Strong sense of responsibility and ownership.
- Comfortable dealing with data-heavy tasks.
- Collaborative and service-oriented mindset.
- Ability to thrive in a dynamic environment that supports creative and strategic outputs.
Right to Work, Location & Sponsorship (Spain)
We welcome applications from candidates based in any country. This role is located in Spain, and successful candidates must: Have the legal right to work in Spain, or be eligible for sponsorship on a case-by-case basis, and Be physically located in Spain by Day 1 of employment (or shortly before your start date). Please ensure you can meet the right-to-work and location requirements or would qualify for sponsorship where applicable.
#indeed
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Skills & topics
- Account Executive
- Administration Officer
- Operations Support
- Data Management
- CRM Management
- Project Administration
- Reporting
- Quality Control
- Excel
- Power BI
- Dynamics 365
- Spain
How to get hired
- Tailor your resume: Highlight operations, data management, and administrative support experience. Emphasize meticulousness and analytical skills.
- Showcase technical skills: Detail your proficiency in Excel, CRM systems (like Dynamics 365), and data visualization tools (like Power BI).
- Demonstrate core competencies: Provide examples of your exceptional attention to detail, organizational skills, and ability to manage multiple tasks efficiently.
- Highlight relevant experience: Mention any experience with communication agencies, consulting, or EU-funded projects to show industry alignment.
- Address location requirements: Clearly state your right to work in Spain or eligibility for sponsorship and your physical location.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for an Account Executive Administration Officer at ICF Next in Spain?
- As an Account Executive Administration Officer at ICF Next in Spain, your key responsibilities will include managing contract portals, organizing documentation, supporting administrative tasks for account directors, managing and cleaning data from financial and planning tools, preparing reports, maintaining the CRM, conducting quality checks, coordinating with teams, and supporting presentation preparation.
- What technical skills are most important for this role at ICF Next?
- The most important technical skills for this Account Executive Administration Officer role include advanced Excel for data manipulation, familiarity with CRM systems like Dynamics 365, and basic understanding of Power BI for reading dashboards. Strong digital literacy and the ability to learn new tools quickly are also essential.
- Does ICF Next offer sponsorship for this Account Executive Administration Officer position in Spain?
- ICF Next may offer sponsorship on a case-by-case basis for the Account Executive Administration Officer role in Spain. However, candidates must be eligible for sponsorship and will need to be physically located in Spain by their start date.
- What is the ideal candidate profile for the Account Executive Administration Officer at ICF Next?
- The ideal candidate for the Account Executive Administration Officer role at ICF Next is highly organized, detail-oriented, digitally savvy, analytical, and precise. They should possess strong problem-solving skills, the ability to work independently and collaboratively, and a proactive, service-oriented mindset.
- What experience is preferred for the Account Executive Administration Officer role at ICF Next?
- Preferred experience for the Account Executive Administration Officer role at ICF Next includes a background in operations, data management, project administration, or similar support functions. Experience within communication agencies, consulting firms, or with EU-funded projects is considered a plus, as is familiarity with environments requiring strict quality control.
- How does ICF Next ensure a fair interview process for the Account Executive Administration Officer role?
- ICF Next is committed to a fair and equitable interview process. The use of AI tools to generate or assist with interview responses is not permitted to maintain integrity. Candidates needing AI accommodations are instructed to contact candidateaccommodation@icf.com in advance.