Technical AI Sr Program Manager
@ Icertis

Hybrid
$160,000
Hybrid
Full Time
Posted 6 hours ago

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XXXXXXXX XXXXXXXXX XXXXXXXXX***** @icertis.com
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Job Details

Description

The Technical AI Sr Program Manager will lead multiple AI product delivery programs at Icertis. You will partner with product managers, engineering teams, QA, and operations to define program goals, manage timelines, mitigate risks, and ensure successful execution.

Responsibilities

  • Drive end-to-end execution of complex technical programs from concept to launch
  • Work with engineering leads to define architecture, sequencing, and technical dependencies
  • Build detailed project plans, set clear milestones, and monitor progress using tools like Jira or Azure DevOps
  • Identify and manage risks proactively by resolving cross-team dependencies
  • Facilitate technical design discussions and decision-making forums
  • Communicate project status, risks, and decisions clearly to executive stakeholders
  • Champion Agile/Scrum or hybrid methodologies across teams
  • Continuously improve engineering processes, workflows, and metrics
  • Coordinate release planning and rollout strategies with DevOps and operations teams

Qualifications

Required: Bachelor's degree in Computer Science, Engineering, or a related field and 12+ years of experience in program or project management in technical domains. Deep understanding of AI/ML, SDLC, cloud platforms, APIs, and systems architecture, coupled with strong analytical, problem-solving, and organizational skills. Proficiency with Agile, Scrum, and project management tools such as ADO, Confluence, and Jira.

Preferred: Master's degree or PMP/CSM certification, experience with distributed systems, microservices, DevOps pipelines, and background in enterprise software, SaaS, or AI/ML programs.

Key Success Metrics

Programs delivered on time and within scope, aligned stakeholder communication, and empowered teams are critical measures of success.

About Icertis

Icertis is the global leader in AI-powered contract intelligence, trusted by more than one third of the Fortune 100. Our mission is to revolutionize contract management by providing powerful insights and automation for business success.

About The Team

The team is driven by FORTE values—Fairness, Openness, Respect, Teamwork, and Execution—that guide interactions with employees, customers, and partners. We believe the journey is as important as the destination.

Equal Opportunity Statement

Icertis is an Equal Employment Opportunity employer. We welcome all qualified candidates and provide accommodations to those in need. Contact careers@icertis.com for assistance.

Key skills/competency

  • AI
  • Program Management
  • Agile
  • SDLC
  • Jira
  • Risk Management
  • Cloud Platforms
  • Stakeholder Communication
  • DevOps
  • Distributed Systems
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How to Get Hired at Icertis

🎯 Tips for Getting Hired

  • Research Icertis culture: Explore mission, values, and recent news.
  • Tailor your resume: Emphasize AI and program management skills.
  • Customize your cover letter: Highlight relevant technical experience.
  • Prepare for interviews: Practice Agile and risk management discussions.

📝 Interview Preparation Advice

Technical Preparation

Review core AI concepts.
Master Agile tools and methodologies.
Familiarize with cloud platforms.
Study systems architecture fundamentals.

Behavioral Questions

Discuss conflict resolution examples.
Show examples of leadership roles.
Explain cross-team collaboration experiences.
Describe problem-solving under pressure.

Frequently Asked Questions