Technology Sales SME - Data/AI

Introduction to IBM Global Sales

At IBM Global Sales, we unite innovation, collaboration, and deep expertise to empower clients in resolving their most intricate business challenges. Operating across diverse industries and geographies, you will engage with colleagues, clients, and partners to jointly craft solutions that catalyze digital transformation and foster enduring impact. Success within Global Sales is anchored in curiosity, empathy, and a collaborative spirit. You will merge technical acumen with strong interpersonal skills, cultivating trusted relationships and designing solutions that enhance both business operations and societal well-being. With world-class onboarding programs, continuous learning opportunities, and a supportive culture, IBM furnishes the essential tools and pathways for career advancement. Join us and become an integral part of a global team dedicated to pioneering innovation and making a significant difference.

Your Role and Responsibilities as a Technology Sales SME - Data/AI

As a Product Sales SME for Data Platform - AI, your profound knowledge and practical experience with IBM's cutting-edge AI products will be instrumental in driving substantial business growth. Your specialized expertise will span a broad spectrum of products, including but not limited to Bob, watsonx Orchestrate, Business Analytics Enterprise (encompassing Planning Analytics), Openpages, Content Manager, and Filenet.

Primary Responsibilities Will Include:

• Develop Solution Strategies: Formulate and implement comprehensive sales strategies for IBM's AI product suite, leveraging your extensive understanding of the product portfolio to effectively address client requirements and accelerate revenue generation.
• Deliver Client-Facing Solutions: Engage directly with clients to thoroughly comprehend their business obstacles and subsequently deliver bespoke solutions utilizing IBM's AI products, ensuring seamless integration and maximized return on investment.
• Provide Product Expertise: Act as a reliable trusted advisor, offering expert guidance and comprehensive support to clients regarding the successful implementation and optimization of IBM's AI products, including watsonx Code Assistant and Business Analytics Enterprise.
• Foster Collaboration: Work in close partnership with diverse cross-functional teams, including sales, marketing, and product development, to guarantee strategic alignment and efficient delivery of solutions.
• Stay Current with Product Developments: Diligently maintain and continuously update your knowledge of IBM's AI products, remaining fully informed about new features, major releases, and emerging applications to sustain your esteemed SME status.
• Strategic Consultative Selling: Demonstrate a proven capability to significantly contribute to and accelerate sales growth through active support of revenue-generating strategies and pivotal customer engagement activities.
• Strong Coaching Capability: Exhibit demonstrated consultative experience in providing crucial support during customer engagements and actively enhancing the overall effectiveness of client meetings.

Required Technical and Professional Expertise

• Well-developed expertise in enterprise sales, with a track record of consistently delivering results and confidently driving customer engagement with a high degree of autonomy.
• Deep Knowledge of IBM AI Products: Extensive experience with key IBM AI products, including Bob, watsonx Orchestrate, Business Analytics Enterprise, and other pertinent products within the Data Platform ecosystem.
• Technical Expertise in AI Solutions: Proven experience in meticulously designing and developing comprehensive sales strategies specifically for AI products, utilizing in-depth knowledge of the product portfolio to proficiently meet diverse client needs.
• Product Implementation Expertise: Hands-on experience with the successful implementation and optimization of IBM's AI products, which includes furnishing expert guidance and robust support to clients on optimal product usage and established best practices.
• Cross-Functional Collaboration: Significant experience working collaboratively and effectively with various cross-functional teams, such as sales, marketing, and product development, to ensure cohesive alignment and streamlined, effective solution delivery.
• Staying Current with Product Developments: A commitment to and experience with continuously updating knowledge of IBM's AI products, staying thoroughly abreast of new features, significant releases, and innovative applications.

Preferred Technical and Professional Experience

• Additional IBM AI Product Knowledge: Prior experience with other IBM AI products, such as Cognos Analytics, Planning Analytics, Automation Decision Services, and Blueworks Live, would be highly advantageous for this role.
• Familiarity with Emerging Technologies: Exposure to nascent technologies like Robotic Process Automation (RPA), webMethods BPMS, and OpenPages can offer a distinct advantage in conceiving and developing sophisticated sales strategies for AI products.
• Industry-Specific Knowledge: Experience working successfully with clients across a spectrum of industries, skillfully leveraging IBM's AI products to address their distinctive business challenges, can be invaluable in crafting and delivering highly tailored solutions.

Key skills/competency

• AI Product Sales
• Data Platform Solutions
• Client Relationship Management
• Solution Strategy Development
• IBM watsonx
• Business Analytics
• Enterprise Sales
• Cross-Functional Collaboration
• Technical Advisory
• Digital Transformation