Infrastructure Specialist-System Administration
IBM · Bengaluru, Karnataka, India
- On site
- Full-time
- $100,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Provide 24/7 technical support for cloud solutions.
- Develop and configure infrastructure using Ansible/Terraform.
- Ensure system security and install software updates.
- Manage cloud applications and auto-scaling resources.
- Analyze and resolve infrastructure and application issues.
About the role
About IBM Consulting
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.Your Role and Responsibilities
As an Infrastructure Specialist in System Administration, you will provide 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. You will play a critical role in building, setting up, and maintaining cloud applications, infrastructure, and networking. Your primary responsibilities will include:- Provide Technical Support: Deliver 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
- Develop and Configure Infrastructure: Develop and configure infrastructure and configuration as code using Ansible and Terraform, and administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
- Ensure System Security: Ensure systems are safe and secure against cybersecurity threats, identify and fix technical problems, and install software updates and fixes.
- Manage Cloud Applications: Manage Application ID, provide cloud elasticity by auto-scaling resources based on business requirements, and ensure DR and manual redundancy failover capabilities.
- Analyze and Resolve Issues: Identify and resolve issues involving APIs, application services, and infrastructure problems, and escalate issues to the appropriate support level when necessary.
Preferred Education
Master's DegreeRequired Technical and Professional Expertise
- Cloud-Based Solution Support: Exposure to providing 24/7 technical support for cloud-based solutions, including troubleshooting and resolving issues across various applications, DevOps, middleware, security, and infrastructure components.
- Infrastructure Configuration: Experience working with infrastructure and configuration as code using Ansible and Terraform, including administering Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
- Database Administration: Exposure to installing and configuring databases such as MYSQL, MSSQL, and PostgreSQL, including ensuring database security and performance.
- Cloud Security: Experience working with cloud security features, including load balancing and CDN options provided by multiple cloud vendors, such as Azure Load Balancer and Application Gateway.
- Logging Cluster Management: Exposure to installing and maintaining a logging cluster using Logstash, ElasticSearch, and Kibana to parse logs from applications and Docker containers.
Preferred Technical and Professional Experience
- Familiarity with ITIL Processes: Exposure to ITIL processes and Integrated Service Level Management, including service management reports to keep clients informed.
- Knowledge of Kubernetes Nodes: Experience working with Kubernetes nodes, ICP management, and middleware components.
- Cloud Application Architecture: Exposure to cloud application architecture, including performing initial analysis on incidents and identifying potential issues.
Key skills/competency
- System Administration
- Cloud-Based Solutions
- DevOps
- Middleware
- Cybersecurity
- Ansible
- Terraform
- Windows Servers
- Linux Servers
- Unix Servers
Skills & topics
- Infrastructure Specialist
- System Administration
- Cloud Support
- DevOps
- Ansible
- Terraform
- Linux
- Windows
- Unix
- Cybersecurity
- IBM
- ITIL
- Kubernetes
- Database Administration
- Cloud Security
How to get hired
- Tailor your resume: Highlight your system administration, cloud support, and IaC skills (Ansible, Terraform) relevant to IBM.
- Showcase cloud expertise: Emphasize experience with Windows, Linux, Unix, databases, and cloud security.
- Demonstrate problem-solving: Prepare examples of how you've resolved complex infrastructure or application issues.
- Understand ITIL: Familiarize yourself with ITIL processes if you have prior experience.
- Network with IBMers: Connect with current employees on LinkedIn for insights into the company culture.
Technical preparation
Master cloud infrastructure management tools.,Practice IaC with Ansible and Terraform.,Familiarize with Linux, Windows, Unix administration.,Study cloud security and database concepts.
Behavioral questions
Describe a critical system failure you resolved.,How do you handle 24/7 on-call responsibilities?,How do you ensure system security against threats?,Explain your approach to infrastructure automation.
Frequently asked questions
- What are the primary responsibilities for an Infrastructure Specialist System Administration at IBM?
- The primary responsibilities for an Infrastructure Specialist System Administration at IBM include providing 24/7 technical support for cloud-based solutions, developing and configuring infrastructure as code using Ansible and Terraform, ensuring system security, managing cloud applications with auto-scaling, and analyzing/resolving infrastructure and application issues.
- What technical skills are essential for the Infrastructure Specialist System Administration role at IBM?
- Essential technical skills include experience with cloud-based solution support, infrastructure configuration using Ansible and Terraform, database administration (MySQL, MSSQL, PostgreSQL), cloud security features, and managing logging clusters with Logstash, Elasticsearch, and Kibana.
- Does IBM Consulting offer opportunities for career growth for an Infrastructure Specialist?
- Yes, IBM Consulting emphasizes a culture of growth and empathy, focusing on long-term career development while valuing unique skills and experiences. They encourage exploring new ideas and creating innovative solutions.
- What is the preferred education level for this Infrastructure Specialist role at IBM?
- The preferred education level for this Infrastructure Specialist role at IBM is a Master's Degree.
- What operating systems are typically managed by an Infrastructure Specialist at IBM?
- An Infrastructure Specialist at IBM typically administers Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
- How does IBM Consulting support its employees in their professional development?
- IBM Consulting encourages curiosity, exploration of new ideas, and provides support through strategic partners and robust technology. They foster a culture focused on long-term career development and learning.
- What is the expected work arrangement for an Infrastructure Specialist at IBM?
- While not explicitly stated, the role involves 24/7 technical support and collaboration worldwide, suggesting a potential for flexible arrangements or on-site requirements depending on specific team needs. Further clarification would be beneficial.
- What kind of security responsibilities does an Infrastructure Specialist have at IBM?
- An Infrastructure Specialist is responsible for ensuring systems are safe and secure against cybersecurity threats, identifying and fixing technical problems, and installing software updates and fixes. This also includes experience with cloud security features like load balancing and CDN options.