Infrastructure Specialist-System Administration
IBM · Bengaluru, Karnataka, India
- On site
- Full-time
- $100,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Provide 24/7 technical support for cloud solutions.
- Develop and configure infrastructure using Ansible/Terraform.
- Ensure system security and apply updates.
- Manage cloud applications and auto-scaling resources.
- Analyze and resolve complex technical issues.
About the role
About IBM Consulting
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.Your Role And Responsibilities
As an Infrastructure Specialist in System Administration, you will provide 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. You will play a critical role in building, setting up, and maintaining cloud applications, infrastructure, and networking. Your primary responsibilities will include:- Provide Technical Support: Deliver 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
- Develop and Configure Infrastructure: Develop and configure infrastructure and configuration as code using Ansible and Terraform, and administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
- Ensure System Security: Ensure systems are safe and secure against cybersecurity threats, identify and fix technical problems, and install software updates and fixes.
- Manage Cloud Applications: Manage Application ID, provide cloud elasticity by auto-scaling resources based on business requirements, and ensure DR and manual redundancy failover capabilities.
- Analyze and Resolve Issues: Identify and resolve issues involving APIs, application services, and infrastructure problems, and escalate issues to the appropriate support level when necessary.
Preferred Education
Master's DegreeRequired Technical And Professional Expertise
- Cloud-Based Solution Support: Exposure to providing 24/7 technical support for cloud-based solutions, including troubleshooting and resolving issues across various applications, DevOps, middleware, security, and infrastructure components.
- Infrastructure Configuration: Experience working with infrastructure and configuration as code using Ansible and Terraform, including administering Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
- Database Administration: Exposure to installing and configuring databases such as MYSQL, MSSQL, and PostgreSQL, including ensuring database security and performance.
- Cloud Security: Experience working with cloud security features, including load balancing and CDN options provided by multiple cloud vendors, such as Azure Load Balancer and Application Gateway.
- Logging Cluster Management: Exposure to installing and maintaining a logging cluster using Logstash, ElasticSearch, and Kibana to parse logs from applications and Docker containers.
Preferred Technical And Professional Experience
- Familiarity with ITIL Processes: Exposure to ITIL processes and Integrated Service Level Management, including service management reports to keep clients informed.
- Knowledge of Kubernetes Nodes: Experience working with Kubernetes nodes, ICP management, and middleware components.
- Cloud Application Architecture: Exposure to cloud application architecture, including performing initial analysis on incidents and identifying potential issues.
Key skills/competency
Infrastructure Specialist, System Administration, Cloud Support, DevOps, Ansible, Terraform, Linux, Windows, Unix, CybersecuritySkills & topics
- Infrastructure Specialist
- System Administration
- Cloud Support
- DevOps
- Ansible
- Terraform
- Linux
- Windows
- Unix
- Cybersecurity
- ITIL
- Kubernetes
- Database Administration
- Cloud Security
How to get hired
- Tailor your resume: Highlight your experience with 24/7 cloud support, Ansible, Terraform, and system administration on Windows, Linux, and Unix.
- Showcase expertise: Emphasize your database administration skills (MySQL, MSSQL, PostgreSQL) and cloud security knowledge.
- Demonstrate problem-solving: Detail your experience in analyzing and resolving API, application, and infrastructure issues.
- Prepare for technical questions: Be ready to discuss your knowledge of logging clusters (Logstash, Elasticsearch, Kibana) and cloud architecture.
- Understand IBM's culture: Research IBM Consulting's focus on hybrid cloud, AI, and client collaboration.
Technical preparation
Practice Ansible and Terraform for infrastructure automation.,Set up and manage Linux and Windows servers.,Configure and secure MySQL, MSSQL, or PostgreSQL.,Build and test a basic logging cluster.
Behavioral questions
Describe a complex technical issue you resolved.,How do you handle pressure in a 24/7 support role?,Share an experience using automation to improve systems.,How do you ensure system security against threats?
Frequently asked questions
- What are the key responsibilities for an Infrastructure Specialist System Administration at IBM?
- As an Infrastructure Specialist System Administration at IBM, you'll be responsible for providing 24/7 technical support for cloud-based solutions, developing and configuring infrastructure using tools like Ansible and Terraform, ensuring system security, managing cloud applications, and analyzing/resolving technical issues.
- What technical skills are essential for this IBM Infrastructure Specialist role?
- Essential technical skills include experience with 24/7 cloud support, infrastructure as code (Ansible, Terraform), administering Windows, Linux, and Unix servers, database administration (MySQL, MSSQL, PostgreSQL), cloud security features, and logging cluster management (Logstash, Elasticsearch, Kibana).
- Does IBM Consulting prefer a specific educational background for the Infrastructure Specialist position?
- IBM Consulting prefers candidates with a Master's Degree for this Infrastructure Specialist role, although relevant experience and technical expertise are also highly valued.
- What is the work environment like for an Infrastructure Specialist at IBM?
- The role requires providing 24/7 technical support, suggesting a dynamic and potentially on-call work environment. IBM Consulting emphasizes collaboration, continuous learning, and career development within a culture that values innovation and client focus.
- How important is experience with configuration management tools like Ansible and Terraform for this IBM job?
- Experience with configuration management tools like Ansible and Terraform is crucial for this IBM Infrastructure Specialist role. You will be expected to develop and configure infrastructure and configuration as code using these tools.
- What kind of cloud security experience is IBM looking for in an Infrastructure Specialist?
- IBM is looking for experience with cloud security features, including load balancing and CDN options from various cloud vendors like Azure Load Balancer and Application Gateway. This ensures systems are safe and secure against threats.
- Does IBM Consulting offer opportunities for career growth in system administration?
- Yes, IBM Consulting's culture focuses on long-term career development. As an Infrastructure Specialist, you'll gain experience with cutting-edge technologies and client projects, fostering growth in hybrid cloud, AI, and system administration.