Infrastructure Specialist-System Administration
IBM · Bengaluru, Karnataka, India
- On site
- Full-time
- $100,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Provide 24/7 technical support for cloud solutions.
- Build, set up, and maintain cloud applications.
- Configure infrastructure using Ansible and Terraform.
- Ensure system security and manage cloud applications.
- Analyze and resolve infrastructure and API issues.
About the role
Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your Role And Responsibilities
As an Infrastructure Specialist in System Administration, you will provide 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. You will play a critical role in building, setting up, and maintaining cloud applications, infrastructure, and networking. Your primary responsibilities will include:
- Provide Technical Support: Deliver 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
- Develop and Configure Infrastructure: Develop and configure infrastructure and configuration as code using Ansible and Terraform, and administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
- Ensure System Security: Ensure systems are safe and secure against cybersecurity threats, identify and fix technical problems, and install software updates and fixes.
- Manage Cloud Applications: Manage Application ID, provide cloud elasticity by auto-scaling resources based on business requirements, and ensure DR and manual redundancy failover capabilities.
- Analyze and Resolve Issues: Identify and resolve issues involving APIs, application services, and infrastructure problems, and escalate issues to the appropriate support level when necessary.
Key skills/competency
- System Administration
- Cloud-Based Solution Support
- Infrastructure Configuration
- DevOps
- Middleware
- Security
- Ansible
- Terraform
- Windows Server
- Linux Server
Skills & topics
- Infrastructure Specialist
- System Administration
- Cloud Support
- 24/7 Support
- Ansible
- Terraform
- DevOps
- Middleware
- Cloud Security
- Windows Server
- Linux Server
- Database Administration
- Kubernetes
- ITIL
How to get hired
- Tailor your resume: Highlight your experience with 24/7 cloud support, Ansible, Terraform, and system administration.
- Showcase your skills: Emphasize your expertise in Windows, Linux, Unix servers, and cloud security practices.
- Prepare for technical questions: Be ready to discuss database administration, logging clusters, and cloud architecture.
- Demonstrate problem-solving: Prepare examples of how you've analyzed and resolved complex infrastructure issues.
- Understand IBM's culture: Research IBM Consulting's values, hybrid cloud, and AI initiatives.
Technical preparation
Practice Ansible and Terraform for infrastructure automation.,Master Windows, Linux, and Unix server administration.,Configure and troubleshoot databases like MySQL.,Set up and manage logging clusters (ELK stack).
Behavioral questions
Describe a complex system issue you resolved.,How do you handle on-call 24/7 support?,Give an example of ensuring system security.,How do you adapt to new cloud technologies?
Frequently asked questions
- What are the primary responsibilities of an Infrastructure Specialist at IBM?
- As an Infrastructure Specialist at IBM, you will be responsible for providing 24/7 technical support for cloud-based solutions, developing and configuring infrastructure using Ansible and Terraform, administering various server environments (Windows, Linux, Unix), ensuring system security, managing cloud applications, and analyzing/resolving technical issues.
- What technical expertise is required for the Infrastructure Specialist role at IBM?
- Required technical expertise includes providing 24/7 support for cloud-based solutions, experience with configuration as code tools like Ansible and Terraform, administering Dev, Test, and Production environments on Windows, Linux, and Unix servers, database administration (MYSQL, MSSQL, PostgreSQL), and knowledge of cloud security features and logging clusters (Logstash, ElasticSearch, Kibana).
- What are the preferred qualifications for an Infrastructure Specialist at IBM?
- Preferred qualifications include familiarity with ITIL processes, Integrated Service Level Management, experience with Kubernetes nodes and ICP management, and exposure to cloud application architecture for incident analysis.
- What is the expected work arrangement for this Infrastructure Specialist role at IBM?
- This role requires 24/7 technical support, suggesting a need for on-site or hybrid work arrangements to ensure continuous coverage, though specific details would be confirmed during the application process.
- What is the educational background preferred for this position at IBM?
- IBM prefers candidates with a Master's Degree for this Infrastructure Specialist position.
- How does IBM Consulting support career growth for its employees?
- IBM Consulting fosters a culture of growth and empathy, encouraging curiosity, exploration of new ideas, and providing support for long-term career development while valuing unique skills and experiences.
- What cloud technologies are relevant for this IBM Infrastructure Specialist role?
- Relevant cloud technologies include support for cloud-based solutions, cloud elasticity via auto-scaling, disaster recovery, manual redundancy failover, load balancing, and CDN options from vendors like Azure. Familiarity with Kubernetes and ICP is also preferred.