Customer Experience Consulting Associate
IBM
Job Overview
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Job Description
Introduction
A career in IBM Consulting is built on long-term client relationships and global collaboration. As a Customer Experience Consulting Associate, you will work with leading companies to shape their hybrid cloud and AI journeys, using IBM technology and Red Hat support to drive impactful transformation.
Your Role And Responsibilities
Working closely with clients and their customers, you will identify pain points and leverage IBM's capabilities across strategy, innovation, design, data analytics, cognitive computing, and technology platforms. Your work involves:
- Researching client organizations and industry value chains.
- Utilizing IBM research on evolving market trends.
- Identifying issues, creating hypotheses, and conducting analysis.
- Developing decision-ready recommendations.
Qualifications and Skills
Applicants must be post-secondary graduates by September 2026 (MBA and PhD candidates are not eligible). Key skills include exceptional quantitative analysis, powerful communication, creative problem solving, and strong interpersonal collaboration.
Key Skills/Competency
- Quantitative Analysis
- Communication
- Problem Solving
- Strategic Thinking
- Client Research
- Data Analytics
- Innovation
- Team Collaboration
- Design
- Emerging Technologies
How to Get Hired at IBM
- Customize your resume: Tailor your experience to consulting roles.
- Research IBM: Understand their culture, values, and innovations.
- Highlight quantitative skills: Emphasize data and analysis proficiency.
- Prepare for interviews: Practice case studies and technical questions.
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