Client Engineering AI Engineer

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your Role And Responsibilities

An AI Engineer at IBM is not just a job title - it's a mindset. You'll leverage the watsonx platform to co-create AI value with clients, focusing on technology patterns to enhance repeatability and delight clients.

Success is our passion, and your accomplishments will reflect this, driving your career forward, propelling your team to success, and helping our clients to thrive.

Your Primary Responsibilities Will Include

• Proof of Concept (POC) Development: Develop POCs to validate and highlight the feasibility and effectiveness of the proposed AI solutions. Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.
• Collaboration and Project Management: Collaborate with cross-functional teams, including data scientists, software engineers, and project managers, to ensure smooth execution and successful delivery of AI solutions. Effectively communicate project progress, risks, and dependencies to stakeholders.
• Solution Implementation and Deployment: Oversee the implementation and deployment of AI solutions, working closely with development teams to ensure adherence to best practices, quality standards, and performance requirements. Provide technical guidance and support during the implementation phase.
• Solution Optimization and Performance: Continuously monitor and optimize the performance of AI solutions, including foundation models and large language models. Identify opportunities to enhance efficiency, accuracy, and speed through fine-tuning, algorithmic improvements, or infrastructure optimization.
• Customer Engagement and Support: Act as a technical point of contact for customers, addressing their questions, concerns, and feedback. Provide technical support during the solution deployment phase and offer guidance on AI-related best practices and use cases.
• Documentation and Knowledge Sharing: Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members.
• Industry Trends and Innovation: Stay up to date with the latest trends and advancements in AI, foundation models, and large language models. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• AI-Related Education: Possess a Bachelor's, Master's, or Ph.D. degree in Computer Science, Artificial Intelligence, Data Science, or a related field
• Candidate must be a graduate no later than 2024
• Candidate must be amenable to start as soon as possible

Key skills/competency

• AI Solutions Development
• watsonx Platform
• Proof of Concept (POC)
• Foundation Models
• Large Language Models (LLM)
• Solution Implementation
• Performance Optimization
• Customer Engagement
• Technical Documentation
• AI Innovation